Worst online shop I've bought from . Orders cancelled, terms changed after purchase and never answer emails
Tate Shop
Tate Online Shop
8 days ago
Hello, thank you very much for taking the time to review your experience with Tate.
We’re really sorry to hear that your past experiences weren't great, but we can ensure you that we didn't cancel this order and you should receive it soon.
We do appreciate your feedback though as this will help us improve our service wherever possible.
I bought a book at the same time as two exhibition tickets over two weeks ago. I have had no notice of when the book will arrive. So I went to the exhibition without it. Very disappointing and I...
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Tate Shop
Tate Online Shop
13 days ago
Hello, thank you very much for taking the time to review your experience with Tate.
Tracey Emin: A Second Life hardback exhibition book was available only as pre-order, stock has arrived at our distribution centre this week and we're going to dispatch your order soon.
We do appreciate your feedback though as this will help us improve our service wherever possible.
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.