Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Swetenhams Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/swetenhams | Feefo

Zobrazení všech 365 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 28/06/2017

more customer feedback, following up on enquiries without further customer prompting. need more customer updating through process

Marketing Team

Swetenhams

7 years ago

Hi there, thank you for taking the time to review your experience with the team at the Swetenhams Chester branch. I'm sorry to hear that you felt that the team didn't update you throughout the process as much as they should. We're always looking at ways in which we can improve our service to our customers, so we will pass this feedback over to the Branch Manager to review. Thank you.

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Mr & Mrs Gradwell

7 years ago

Datum nákupu: 14/06/2017

Co říká Mr & Mrs Gradwell o Swetenhams:

Professional and supportive

James' and his team at Swetnams in Winsford were professional and supportive. Before we placed the property with James he freely offered good advice and general tips on what would help to sell the...

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Marketing Team

Swetenhams

7 years ago

Hello! Thanks so much for taking the time to write this in-depth 5-star review for Swetenhams, it's great to hear the Winsford team were able to find you multiple buyers so quickly and we're glad you've had such a positive experience with us. If there's anything else you need please don't hesitate to pop into the branch or give the team a call.

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Mr & Mrs Hartle

winsford cheshire

7 years ago

Datum nákupu: 04/07/2017

Co říká Mr & Mrs Hartle o Swetenhams:

couldnt of asked for more

excellent,very helpful very friendly always there whenever you needed them all in all a team that new what they were doing.strongly recommend them to anyone in the future.

Marketing Team

Swetenhams

7 years ago

Hi there, thanks so much for giving Swetenhams this 5-star review, we're glad to hear you're happy with the service received from the Winsford team and would recommend them! If there's anything else you need please feel free to pop into the branch or give the team a call.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

8 years ago

Datum nákupu: 23/03/2017

Better communication required my calls were hardly ever returned I was always chasing them.

Paul

Swetenhams

7 years ago

Hi there, thank you for taking the time to leave a review of the Frodsham branch. It's really disappointing to hear that you feel as though the communication needed to be better and that you were left chasing the branch for details. If you would like to expand on these issues further then please feel free to email socialmedia@sequencehome.co.uk and we will be more than happy to look into this for you. Best Regards.

Důvěryhodný zákazník

7 years ago

We already wrote and had our complaint looked into, was found to be ungrounded, they would say that, so pointless continuing. Funny how one member of staff left very soon afterwards related or not I don't know but there does seem to be a high turn over of staff

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Mr Peggrem

8 years ago

Datum nákupu: 02/05/2017

Co říká Mr Peggrem o Swetenhams:

with your expertise we hope to have a quick sale

Julie was very professional and supportive of the vendors. how's we, it has been three weeks since our last viewing, we are getting frustrated and disappointed now.

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Mr Hughes

8 years ago

Datum nákupu: 23/05/2017

Co říká Mr Hughes o Swetenhams:

Would use them to sell a property in the Chester area again.

They did a great job in advertising the property on different platforms, plus managed the escorted viewings of which there were a large number very well and were very thoughtful and kind when dealing...

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Marketing Team

Swetenhams

7 years ago

Hi there, thanks for giving Swetenhams this 4-star review, we're so glad you were happy with how we advertised the property and that you felt the team were thoughtful regarding your circumstances. If there's anything else you need, please feel free to pop back into the branch.

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 21/03/2017

Fab service

Definitely use Swetenhams services again. Their mortgage advisor is brilliant as is the sales negotiator and manager. Their whole team did a great job.

Marketing Team

Swetenhams

7 years ago

Hello, thanks so much for this positive review for Swetenhams, we're so glad you've had such a positive experience with the team. If there's anything else you need please don't hesitate to pop into the branch or give the team a call.

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Gina

Chester

8 years ago

Datum nákupu: 18/01/2017

Co říká Gina o Swetenhams:

Choose another agent - one which looks after you and show an intesterest

It was not a service - they made no effort to keep us informed about what was going on. They are interested in getting the instruction but nothing else. The listing had errors in it when it went...

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Dr Rump

8 years ago

Datum nákupu: 01/05/2017

Co říká Dr Rump o Swetenhams:

Recommended

Great customer service. I've been using them for years.

Marketing Team

Swetenhams

7 years ago

Hi there, thanks for giving Swetenhams this great 5-star review, we're so glad you're happy with the service received by the Winsford branch, if there's anything further you need, please feel free to get back in touch.

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Ms Wrigley

Great Barrow

8 years ago

Datum nákupu: 21/01/2017

Co říká Ms Wrigley o Swetenhams:

Good service on the whole, but you have to chase.

Although property is off the market now, they tried there best to send me viewers. The only part of the service I found annoying was the fact that they are not the best at calling you back.

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Neobdržel/a jste pozvánku k recenzi?

O Swetenhams

Swetenhams, your local estate agent in Cheshire with 5 offices. Swetenhams are also part of the national chain of estate agents called Sequence UK Limited with over 320 offices so we've got it covered when it comes to buying, selling, renting or letting. Every year our network helps thousands of customers to buy, sell, rent or let their properties as well as deal with the behind the scenes requirements such as mortgages, conveyancing, surveys, energy performance certificates and much more...it can all be done through us.

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0151 236 9319

Cumbria House, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom

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Recenze společnosti Swetenhams

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?