Recenze společnosti Stephensons

Thanks so much for your review. We hope the coffee glasses go down a treat in your shop!

Hello, First, may we thank you for your loyal custom over the years — it really is appreciated, and it saddens us to hear that we have let you down. As mentioned in your review, we also recognised a quality issue with the product in question. This stock was procured during ongoing issues with suppliers related to raw material shortages. Unfortunately, these items fall short of the quality that we (and our customers) expect. Sincere apologies for that. We have since reverted back to our initial supplier and invite you to test the quality — your account will be credited with a case of the original stock. Again, apologies for your experience. Kind regards,

Hi Lorraine, Thanks for the kind words! We really do appreciate you taking the time to leave a review and your comments regarding the packaging have been passed to our warehouse team. See you soon! :-)

We're delighted to hear the service was to your liking. Thanks for taking the time to leave us your thoughts!