Recenze společnosti Stephensons

Many thanks for the kind words. We look forward to helping you again soon!

... and we look forward to helping you again soon!

Thank you so much for taking the time to leave us your thoughts — it genuinely is appreciated.

We're delighted to hear the service (and the plates) were to your liking... Thanks for your feedback!

One hand for scrubbing, one hand for drying — perfect! Good luck with the washing up and thanks for the feedback.

Hi there, Thank you for your feedback and for taking the time to discuss this matter with me on the phone earlier today. This level of service falls way below our usual high standards and we apologise profusely for your in-store service experience. As discussed, I look forward to meeting you this week. Henry Stephenson, Managing Director

Hello, Please accept our apologies for not responding to your queries promptly. It would appear that your message went through to purchasing, rather than our sales department. Regarding the item, we also apologise that what you received was not exactly the same as shown in the picture. As is the case in the current procuring environment, sometimes we have to source an alternative product very quickly to ensure that our customers can still get stock. The skimmer you ordered was the right size and still served the same function, but unlike our picture, it featured a slightly different handle. Instead of being hollow, this handle was solid. The item picture has now been amended online, but thank you so much for bringing this to our attention. We are now working to review all of our online product pictures to make sure they are all clear and accurately representative. Many thanks, Chris North Customer Services Manager

We're delighted to hear everything was to your liking. Thanks so much for the feedback and we look forward to hopefully helping you again soon!

Tom, thank you for your kind words. Enjoy the fizz glasses!