Merchant Logo

Recenze společnosti Spectrum Travel Insurance

Služba
0
/5

5

4

3

2

1

0

0

0

0

0

0

hodnocení za poslední rok

Spectrum Travel Insurance již není aktivním zákazníkem Feefo
Zobrazení všech 3,293 recenzí
MA
Marc
5 years ago
Datum nákupu: 01/03/2020
Co říká Marc o Spectrum Travel Insurance:
Haven't received policy documents
Důvěryhodný zákazník
5 years ago
Datum nákupu: 11/03/2020
Efficient and good value
I decided to purchase an annual travel insurance after checking the website Compare the Market. It took me 10 mins to finalise the information on the Spectrum webpage and get the documents delivered...

Přečíst vše
Důvěryhodný zákazník
5 years ago
Datum nákupu: 09/03/2020
fantastic
yeah no problems, straight forward really
Důvěryhodný zákazník
5 years ago
Datum nákupu: 06/03/2020
Booked this insurance said they would send me an email, but none received, telephoned today and been on hold 10 minutes, no contact made with customer service
Merchant Logo
TIF Group
Spectrum Travel Insurance
5 years ago
Hello there, Thank you for taking the time to leave a review, my name is Hallie and I'm part of the Spectrum Team. I'm very sorry to hear you haven't heard back from us and I would like to investigate why this is. If you could send over your policy number, full name, postcode, date of birth and the best number to phone you on to responses@tifgroup.co.uk and I can arrange a callback from our team. If you have any further questions, please do not hesitate to ask. Many thanks, Hallie
Důvěryhodný zákazník
5 years ago
Policy details now received, positive outcome, thanks, sorry for negative comments, but would not hesitate in booking insurance with you again. Thanks for prompt action
YV
Yvonne
5 years ago
Datum nákupu: 09/03/2020
Co říká Yvonne o Spectrum Travel Insurance:
Listened and got me the right level of insurance.
KE
Kenn
5 years ago
Datum nákupu: 10/03/2020
Co říká Kenn o Spectrum Travel Insurance:
easy too book and make sure I had all the cover I needed
Důvěryhodný zákazník
5 years ago
Datum nákupu: 03/03/2020
Easy to fill in form. No confirmation email. Tried to call no one answered.
By sending a confirmation email. It has been 2 days and still no confirmation.
Merchant Logo
TIF Group
Spectrum Travel Insurance
5 years ago
Hi there, Thank you for taking the time to leave a review, my name is Hallie and I'm part of the team here at Spectrum. I'm very sorry to hear you haven't received your documents and would like to investigate why this is. If you could send your policy number, full name, postcode, date of birth and your email address to responses@tifgroup.co.uk and I can get these resent to you. Many thanks, Hallie
DU
Duncan
5 years ago
Datum nákupu: 28/02/2020
Co říká Duncan o Spectrum Travel Insurance:
Too soon to review!
Purchasing the insurance was easy, the package they offer seems pretty broad and at a good price. What I object to though is reviewing a service I have not yet had to use. Insurance can only be...

Přečíst vše
Merchant Logo
TIF Group
Spectrum Travel Insurance
5 years ago
Hi Duncan, Thank you for taking the time to leave a review, my name is Hallie and I'm part of the team here at Spectrum. We are glad that you chose us for your travel insurance needs. Our priority is to ensure our customers have a great experience with us, so we really appreciate your feedback. If you have any further concerns, please email us at: responses@tifgroup.co.uk. Many thanks, Hallie
DU
Duncan
5 years ago
Thanks Hallie for the tailored response - so glad you did not regurgitate some standard lines to me and you addressed my point so clearly, very helpful. Anyway have a good day. Cheers Duncan
RO
Rosanne
5 years ago
Datum nákupu: 10/03/2020
Co říká Rosanne o Spectrum Travel Insurance:
I haven’t received a confirmation email and it is difficult to get through to anyone on the phone
Důvěryhodný zákazník
5 years ago
Datum nákupu: 10/03/2020
So simple and easy to do!
So easy and simple to do
O Spectrum Travel Insurance
Spectrum Travel Insurance is a division of Citybond Holdings Ltd, which has been trading since 1983. As one of UK's leading direct sell travel insurance providers, we take great pride in our service and reputation. We aim to sell you the best insurance cover we can for your needs and, should you need to make a claim, to ensure it is dealt with quickly, fairly and efficiently. We are authorised and regulated by the Financial Conduct Authority.
Přečíst vše
109 Elmers Road, Beckenham, Kent, BR3 4SY, United Kingdom
Proč věřit recenzím Feefo?

O Spectrum Travel Insurance
Spectrum Travel Insurance is a division of Citybond Holdings Ltd, which has been trading since 1983. As one of UK's leading direct sell travel insurance providers, we take great pride in our service and reputation. We aim to sell you the best insurance cover we can for your needs and, should you need to make a claim, to ensure it is dealt with quickly, fairly and efficiently. We are authorised and regulated by the Financial Conduct Authority.