Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Snug Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/snug | Feefo

Zobrazení všech 181 recenzí

Clare

Warwickshire

4 years ago

Datum nákupu: 06/09/2020

Co říká Clare o Snug:

Excellent service and quality.

Snug’s service was impeccable, and the quality of the chair we ordered is fantastic. We couldn’t be happier with our decision to go with snug. The communication was great and the chair went together...

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Snug

4 years ago

Hi Claire, Thanks so much for your review. We share your happiness with your decision to join the Snug family. We are so glad to read that the chair was easy to assemble and that our communication was helpful. Snug Love, The Snug Team **

Recenze produktu

Chelsea Atkins

4 years ago

Datum nákupu: 05/09/2020

Co říká Chelsea Atkins o Snug:

Liked that you sent me swatches so I knew what the fabric was like. I ordered easily and delivery communication was good. Easy to put together, looks great and very very comfy. Only thing I did not...

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Snug

4 years ago

Hi Chelsea, Thanks so much for your review - glad we were able to guide you through the selection process with the swatches. We hope you have been putting your feet up and enjoying your comfy Snug items. Yes, the issue with a sofa in a box is that there are lots of boxes to discard of. Please visit our website to see the steps we are taking https://snugsofa.com/pages/our-impact Snug Love, The Snug Team x

Důvěryhodný zákazník

4 years ago

Datum nákupu: 03/09/2020

Epic!

It honestly is THE most comfy sofa I have been on. Very sturdy too. Our Rebel corner sofa is now called Cuddle Corner by kids! So happy! Customer service has been great and delivered as expected....

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Snug

4 years ago

We love a review with such bold statements - thank you SO much.I love the name Cuddle Corner, I am going to pass this onto our development team.Snug Love, Team Snug x

Recenze produktu

Anne

Cambridgeshire

4 years ago

Datum nákupu: 28/08/2020

Nahraná média

Great quality sofas, good value, delivered quickly and without a fuss.

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Co říká Anne o Snug:

Great quality sofas, good value, delivered quickly and without a fuss.

It always feels a bit of a risk, buying something big on the internet, but I've not been disappointed. My Snug sofas were delivered in no time, were easy to get through the narrow doorway in my...

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Snug

4 years ago

Hi Anne, Thanks so much for your review - narrow hallways were one of the main reasons our founder created Snug - happy to be of service. Your Rebel sofas look lovely in your cottage!Snug Love, The Snug Team x

Recenze produktu

Georgina Collins

Surrey

4 years ago

Datum nákupu: 30/08/2020

Nahraná média

Zobrazit všechna média (1)

Co říká Georgina Collins o Snug:

fantastic sofas

The service was fantastic , del was 10days . Easy to put together and they are stylish

Snug

4 years ago

Hi Georgina, Thanks so much for your lovely review. Glad you found them easy to put together - we always say it’ll take you longer to choose your next boxset. Snug Love, Alex

Recenze produktu

Clarissa

4 years ago

Datum nákupu: 08/09/2020

Co říká Clarissa o Snug:

Service was very good - there was a slight delay to delivery but I was informed about this. I visited the showroom to see the sofas first and I was very pleased to get the chance to buy a model (in...

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Snug

4 years ago

Hi Clarissa, Thanks for your review. It's always good to try before you buy in one of our five showrooms - it was great to have you! Glad you love your Rebel 3 seater. Snug Love, The Snug Team **

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 13/08/2020

Friendly service and kept me well informed when there was a delay

Took a little longer to arrive than I hoped, but Snug kept me informed and delivered on the day they said they would. The team were prompt and helpful when I had follow-up queries.

Snug

4 years ago

We're so glad you're feeling super Snug with us! As promised, we will always keep you in the loop! Keep Snug, The Snug Team x

Recenze produktu

Claire Bevan

Hazlemere

4 years ago

Datum nákupu: 01/09/2020

Nahraná média

Quick delivery, super comfortable and stylish. Colour to die for!

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Co říká Claire Bevan o Snug:

Quick delivery, super comfortable and stylish. Colour to die for!

Quick delivery and honestly so super comfortable, stylish and most importantly the cushions hold their shape well. I spent months looking for the perfect green velvet sofa and as soon as I saw this I...

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Snug

4 years ago

Hi Claire, Thanks so much for your review and a big YES to the Forest Green Velvet - it is a beauty and looks amazing in your space. Snug Love, Alex x

Recenze produktu

Alice De-Warrenne Waller

4 years ago

Datum nákupu: 28/07/2020

Co říká Alice De-Warrenne Waller o Snug:

Sofa king comfortable!

What an incredible company. We ordered a sofa from Sofology, it was delayed 5 months (with no updates or help from customer services) and then couldn't get through the stairway to the flat. So for...

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Snug

4 years ago

Thank you so much for the glowing review! **

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 14/08/2020

I should of bought it sooner!

Such an easy process. I ordered samples which came quickly with a lovely fun message and email. No pressure at all to buy. When I decided to buy, I ordered online, it was clear and easy. I started...

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Snug

4 years ago

Thank you so much for the glowing review! **

Recenze produktu

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O Snug

Snug - The Sofa in a Box Company - is the first of its kind. We set out on a mission to create a better, faster, "snuggier" way to shop and purchase sofas... so we did just that! Snug offers high-quality and comfy sofas delivered in 3 days, assembled in 3 minutes, no tools required! Plus, you get a 30 day trial so there's no risk! Take one step closer to a more comfortable you and join the Snug Family.

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020 3095 6555

88 Lockfield Ave, Brimsdown, Enfield, Greater London, EN3 7PX, United Kingdom

The Rebel Corner Sofas - Medium - ONE REBEL 3 SEATER SOFA, ONE CORNER, ONE 1.5 SEATER SNUGGLER Mid Grey with Brown Legs

Zobrazit všechna média (26)

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Snug

The Rebel 2 Seater Sofa Teal with Black LegsVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkuGreat quality sofas, good value, delivered quickly and without a fuss.

The Rebel 3 Seater Sofa Navy with Brown LegsVíce recenzí pro tento výrobek (49)Prohlédnout si stránku výrobkuThe shape , colour and texture , love it all. They are so comfy , my husband is currently snoring on one after playing golf all afternoon !!

The Rebel 2 Seater Sofa Navy with Black LegsVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkuThis is a really good size and could seat 3

The Footstool - Navy Bronze LegsVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuLove , love , love this . Can sit two people . Buddy my cat thinks it’s his

The Rebel Corner Sofas - Small - ONE REBEL 2 SEATER SOFA, ONE CORNER, ONE 1.5 SEATER SNUGGLER Forest Green with Black LegsVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuExcellent service from start to finish

The Footstool - Mid Grey Bronze LegsVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuSO COMFY! Works perfectly with the sofa

The Rebel 3 Seater Sofa Mid Grey with Brown LegsVíce recenzí pro tento výrobek (49)Prohlédnout si stránku výrobkuGreat colour, high quality, really comfy

The Rebel 3 Seater Sofa Mid Grey with Brown LegsVíce recenzí pro tento výrobek (49)Prohlédnout si stránku výrobkuReally easy to put together and so comfortable.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?