Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Snug Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/snug | Feefo

Zobrazení všech 181 recenzí

Amanda Law

4 years ago

Datum nákupu: 15/10/2020

Co říká Amanda Law o Snug:

Looks great but very hard !

Delivery was quick and communication from the delivery company was excellent. Sofa was very easy to put together and looks great but it is really hard ! I can’t send it back because you have to have...

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Snug

4 years ago

Hi Amanda, we're sorry you're not enjoying your Snug product. We do offer a 30 day return policy, which doesn't have to include the original packaging but will incur a restock fee. We couldn't locate any feedback from you in our inboxes, but if we can be of any further assistance in the future, please don't hesitate to get in touch. Best wishes, The Snug Team

Recenze produktu

Nancy Niederhauser

Bristol

4 years ago

Datum nákupu: 19/08/2020

Co říká Nancy Niederhauser o Snug:

Excellent

Love our Snug Sofa. Beautiful color and quality fabric. Well made. Very easy to assemble. Very comfortable.

Snug

4 years ago

Thanks so much for your review Nancy. The Navy Velvet is beautiful, we agree! Keep Snug, The Snug Team x

Recenze produktu

Evan Penn

4 years ago

Datum nákupu: 13/10/2020

Co říká Evan Penn o Snug:

Very clear website, helpful images and gifs. Sofa came very quickly.

Snug

4 years ago

Glad we were able to be of service Evan. Thanks so much for your review. Enjoy your Blush Coral Rebel, Snug Love, The Snug Team x

Recenze produktu

Emma

Canterbury

4 years ago

Datum nákupu: 02/11/2020

Co říká Emma o Snug:

Exceeded expectations

Great quality sofa! Quickly delivered and the customer service was excellent!

Snug

4 years ago

Hi Emma, Thanks so much for your review. I will pass your kind words on to our Customer Experience Team. Snug Love, The Snug Team x

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 10/07/2020

Fabulous quality for the price

Great service, fast delivery. The armchair is amazing quality for the price.

Snug

4 years ago

Ah thanks so much for your review. Glad you love your Snuggler and such a lovely colour in Forest Green Velvet. Enjoy your Rebel. Snug Love, The Snug Team x

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 16/10/2020

Lovely comfy sofa. Quick delivery.

Snug

4 years ago

Thanks so much for your review. Keep Snug, The Snug Team x

Recenze produktu

Steve Woodbridge

4 years ago

Datum nákupu: 16/09/2020

Co říká Steve Woodbridge o Snug:

Super Comfy and Helpful.

Kept informed of delivery and times very aware of social distancing required at this time.Informative and always on hand to contact if needed.All questions answered with greta in depth knowledge...

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Snug

4 years ago

Hi Steve, Thanks so much for your review. I'm so glad we were able to reassure you on the service and the product, we have a great Customer Experience Team who are happy to help. I will pass on your feedback to our delivery provider, thank you. Snug Love, The Snug Team x

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 10/09/2020

A great looking sofa.

Extremely happy with our new chair. It arrived within 3 days, delivered by a very friendly delivery team who brought all three boxes into the room for us.

Snug

4 years ago

Thanks so much for your review. The Snugglers are just so very Snug!I will pass you kind words on to our delivery provider. Snug Love, The Snug Team x

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 08/09/2020

Great sofa! Amazing quality

Excellent quality and delivery was great! We just had one upside down bracket on the side so we needed to unscrew and put it the right way up before assembling it.

Snug

4 years ago

Thanks so much for your review. So sorry to hear about the bracket, but glad you got this sorted. Don't hesitate to get in touch. Snug Love, The Snug Team x

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 14/10/2020

Too firm but great customer service

Top class customer service, however the sofas were too firm for our liking. Therefore snug honoured their guarantee and the sofas were returned with no issues.

Snug

4 years ago

Thanks for your review. We have the 30 day free returns for this very reason. Glad we could help you here. Sorry it didn't work out for us this time, Snug Love, The Snug Team x

Recenze produktu

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O Snug

Snug - The Sofa in a Box Company - is the first of its kind. We set out on a mission to create a better, faster, "snuggier" way to shop and purchase sofas... so we did just that! Snug offers high-quality and comfy sofas delivered in 3 days, assembled in 3 minutes, no tools required! Plus, you get a 30 day trial so there's no risk! Take one step closer to a more comfortable you and join the Snug Family.

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020 3095 6555

88 Lockfield Ave, Brimsdown, Enfield, Greater London, EN3 7PX, United Kingdom

The Rebel Corner Sofas - Medium - ONE REBEL 3 SEATER SOFA, ONE CORNER, ONE 1.5 SEATER SNUGGLER Navy with Black Legs

Zobrazit všechna média (26)

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Snug

The Rebel 2 Seater Sofa Navy with Brown LegsVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkuHigh Quality; Beautiful.Comfortable.

The Rebel 3 Seater Sofa Blush Coral with Black LegsVíce recenzí pro tento výrobek (49)Prohlédnout si stránku výrobkuWell made, great colour, easy to put together.

The Footstool - Blush Coral with Black LegsVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuWell made. Great colour. Works really well with the rebel.

The Rebel 1.5 Seater Snuggler Forest Green with Black LegsVíce recenzí pro tento výrobek (18)Prohlédnout si stránku výrobkuGreat seat, looks amazing and price was good.

The Footstool - Forest Green with Bronze LegsVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuSolid and comfortableeasy to put together and cleans really easily

The Big Chill 3 Seater Sofa - Forest GreenVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuVery comfy the only thing that is mildly annoying is that the seat cushion tend to slide forward and therefore needs pushing back for maximum comfort

The Big Chill 1.5 Seater Snuggler - Forest GreenVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuVery comfy roomy and looks great

The Rebel 3 Seater Sofa Forest Green with Black LegsVíce recenzí pro tento výrobek (49)Prohlédnout si stránku výrobkuLovely colour, so cozy! Would recommend

The Rebel 2 Seater Sofa Mid Grey with Black LegsVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkuToo firm. Others may like this but not for us.

The Rebel 3 Seater Sofa Mid Grey with Brown LegsVíce recenzí pro tento výrobek (49)Prohlédnout si stránku výrobkuToo firm. Others may like this but not for us.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?