Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Service Box Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/service-box | Feefo

Zobrazení všech 133 recenzí

Verified Customer

7 years ago

Datum nákupu: 09/06/2018

Co říká Verified Customer o Service Box:

Excellent. Photo

excellent. 10☆s. The best company I ever had!! SERVICE BOX Will help and find the applience that is required. In this case a dishwasher. We think a new washing machine now!! I have the Candy...

Přečíst vše

James

Service Box

7 years ago

Dear Mrs Bowie

We're glad to hear that you're happy with our level of service. Enjoy your new washing machine and if you have and problems or questions, please do not hesitate to contact us - 0800 802 1892

Kind Regards
James
Customer Support

James

Service Box

7 years ago

Apologies. Enjoy your new Dishwasher!

Prohlédnout si celou recenzi zákazníka

Verified Customer

Sherborne dorset

7 years ago

Datum nákupu: 12/02/2018

Nahraná média

Excellent help and service provided from Andy

Zobrazit všechna média (1)

Co říká Verified Customer o Service Box:

Excellent help and service provided from Andy

My washing stopped working, getting an engineer out was difficult it worked to be cheaper and easier to replace the machine. I would recommend service box to friends and family and I will be...

Přečíst vše

Prohlédnout si celou recenzi zákazníka

Verified Customer

7 years ago

Datum nákupu: 09/03/2018

Co říká Verified Customer o Service Box:

Fan oven

Element went on fan oven, phoned and repair was done next day.

James

Service Box

7 years ago

Dear Mrs Cummins,

We're glad to hear that you are happy with the speed of our service.
Thank you for taking some time out of your day to leave us some feedback.

If you have any queries, please do not hesitate to contact us.

Kind regards,
James
Customer Support

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 19/03/2018

Yes a ploite and efficient and would recommend to anyone

James

Service Box

7 years ago

Dear Customer,

Thank you for leaving us a great review.

We're glad to hear that our engineers were polite and efficient.
Leaving our customers happy is a priority, and hearing that you would 'recommend us to anyone' is fantastic news.

If you have any queries, please do not hesitate to give us a call.

Kind regards,
James

Customer Support

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 14/03/2018

Quality service

Fast service arriving on time, repair made with no problems .engineer was happy to explain the problem

James

Service Box

7 years ago

Dear Customer,

Thank you for taking some time out of your day.

We're glad to hear that you were happy with the speed and quality of our service.

Providing a fast service is our priority so we're pleased to hear you weren't left without your appliance for too long.

If you have any other queries, please do not hesitate to give us a call.

Kind regards,
James
Customer Support

Prohlédnout si celou recenzi zákazníka

Verified Customer

bristol

7 years ago

Datum nákupu: 13/03/2018

Co říká Verified Customer o Service Box:

they where very helpfull and quick with the replacement washing machine

James

Service Box

7 years ago

Dear Mr Thomas,

Thank you for your kind words.

We're glad to hear that you're happy with the speed of our service and the replacement you received. Ensuring our customer's are not left without a working appliance for a prolonged period is vital to us, so hearing that you received your replacement swiftly is great news!

If you have any queries, please do not hesitate to give us a call.

Kind regards,
James
Customer Support

Prohlédnout si celou recenzi zákazníka

Verified Customer

7 years ago

Datum nákupu: 15/03/2018

Co říká Verified Customer o Service Box:

I phoned the helpline they told me when an engineer would be available and a contact number. The engineer called when he was 45 minuets away. He turned up with the correct part and fitted it. Very...

Přečíst vše

James

Service Box

7 years ago

Dear Mr Harries,

Thank you for leaving us a 5-star review.

We understand the frustration of having a broken appliance and strive to get that repaired as quick as possible. Keeping our customers up to date as to when the engineer is arriving prevents you from having to reserve your whole day for the visit.

If you have any issues, please do not hesitate to contact us.

Kind regards,
James
Customer Support

Prohlédnout si celou recenzi zákazníka

Verified Customer

Milton Keynes

7 years ago

Datum nákupu: 01/03/2018

Co říká Verified Customer o Service Box:

Excellent service, quick response.

I contacted Service Box as I had a problem with my Bosch washing machine. Andy was very helpful with organising an engineer and arranging a date for him to call. I received a text within the hour...

Přečíst vše

James

Service Box

7 years ago

Dear Mrs Cooper,

Thank you for taking some time out of your day to leave us some feedback.

We understand the frustration in having a broken appliance and work hard to ensure that your problems are resolved quickly and efficiently.

We are glad to hear that you are happy with our engineer’s service and SMS notification.

Transparency is key for us, so ensuring that you are kept in the loop as to when the engineer is arriving is vital. This prevents our customer’s from having to reserve their whole day for the engineer visit.

If you have any further enquiries, please do not hestitate to give us a call.

Kind Regards,

James

Customer Support

Prohlédnout si celou recenzi zákazníka

Verified Customer

Brentwood

7 years ago

Datum nákupu: 02/02/2018

Co říká Verified Customer o Service Box:

Service Box responded quickly and the delivery team were pleasant and efficient. However, the electricity cable had to pass a small hole through which the fitted plug could not pass, which necitated...

Přečíst vše

Prohlédnout si celou recenzi zákazníka

Verified Customer

7 years ago

Datum nákupu: 02/02/2018

Co říká Verified Customer o Service Box:

Fuss free service

Sorted everything out with no fuss at all

James

Service Box

7 years ago

Dear Mr Stott,

Thank you for your kind words.

At Service Box we understand the frustration in having a broken appliance and strive to repair these appliances as quick as possible.

Please do not hesitate to contact us if you have any further enquiries.

Kind regards,

James

Customer Support

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Service Box

We work directly with some of the largest white goods manufacturers to ensure that your appliance is repaired to the highest standards using the best quality parts. What we offer: Quick repairs: We understand that when your appliances stop working it's an emergency and that is why we work directly with the manufacturer to get you up and running in no time. Technical support: Our team know how important your appliances are to you, that is why we offer instant access to technical support that allows you to maximise the lifetime of your product. Peace of mind: We have a network of qualified engineers that work directly with the manufacturers allowing us to offer you peace of mind with the highest level of both cover and service. Competitive prices: No matter what type of appliance you have, you can rely on Service Box to fix it at a competitive price. There are no hidden costs and we offer a range of affordable payment options. Our repairs include all parts and labour. Check out what our customers think of us - https://www.service-box.co.uk/testimonials For a quick and easy repair, call us on 0800 802 1892.

Přečíst vše

08008021892

2 Chapel Mews, Hove, East Sussex, BN3 1AR, United Kingdom

Proč věřit recenzím Feefo?