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Recenze společnosti Service Box

The UK's fastest growing white goods repair company.

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Service Box již není aktivním zákazníkem Feefo
Zobrazení všech 133 recenzí
VC
Verified Customer
6 years ago
Datum nákupu: 11/09/2018
Co říká Verified Customer o Service Box:
Very good service, polite, just need more operators in the call centres took over 30mins to speak to someone on both calls
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James
Service Box
6 years ago
Dear Customer

Thank you for leaving us a review.

We are incredibly sorry to hear about your wait. We have had technical issues with our telephony system this week, but these have now been rectified.

We hope you enjoy your new Hoover Fridge Freezer, and if you need to contact us, please give us a call on - 0800 802 1892.

Kind regards
James
Customer Support
VC
Verified Customer
6 years ago
Datum nákupu: 29/08/2018
Co říká Verified Customer o Service Box:
Well my old washing machine broke down they couldn't fix it in the end. So they replaced it with a a brand new one. I'm so happy now. As I had to rely on my neighbours for 4 weeks till it got sorted.
VC
Verified Customer
6 years ago
Datum nákupu: 27/08/2018
Co říká Verified Customer o Service Box:
I was very pleased with the way in which my call was dealt with in a friendly and understanding mannner
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James
Service Box
6 years ago
Dear Ms. Sherwin-Jones

I am glad to hear that you are happy with our service. We understand the frustration in having a broken appliance which is why we strive to get that appliance back up and running in no time.

If you have any queries, please do not hesitate to give us a call - 0800 802 1892

Kind regards
James
Customer Support
VC
Verified Customer
6 years ago
Datum nákupu: 18/07/2018
Co říká Verified Customer o Service Box:
Everything was perfect
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James
Service Box
6 years ago
Dear Mr Lawson

Thank you for taking some time out of your day to review our service.

We're glad to see that you were pleased with our repair. Our claims department specialise in making the claims process as easy as possible; ensuring that you are not left without your appliance for too long.

If you have any queries, please do not hesitate to give us a call - 0800 802 1892

Kind regards
James
Customer Support
Důvěryhodný zákazník
6 years ago
Datum nákupu: 10/07/2018
Nice, efficient service concept if you seek insurance for peace of mind.
Good telephone response and advice. Broken appliance assessed reasonably promptly and a replacement authorised and delivered very quickly, using option to upgrade and pay any difference. For new and...

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James
Service Box
6 years ago
Dear Customer

We're glad to hear you are happy with our service provided. I have noted your comments regarding the guidance on how the repair and replacement procedure works. This is explained in the terms and conditions of the plan and our customer support would explain this if requested. I will make the relevant department aware of this, and hopefully, we can make this clearer for all of our customers.

If you have any further queries, please do not hesitate to give us a call - 0800 802 1892

Kind regards
James
Customer Support

VC
Verified Customer
Margate
6 years ago
Datum nákupu: 18/07/2018
Co říká Verified Customer o Service Box:
Very good all round service
Very pleased with customer service and speed of engineers coming out to repair. Very friendly delivery men today courteous and helpful would recommend highly
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James
Service Box
6 years ago
Dear Mrs Tipple

We appreciate you taking some time to share your experience with Service Box.

We understand the importance of having your appliance repaired quickly and we aim to provide a fast and efficient service. It's great to hear you are happy with our service and thank you for your recommendation.

If you have any questions, please do not hesitate to give us a call - 0800 802 1892

Kind regards
James
Customer Support
Důvěryhodný zákazník
6 years ago
Datum nákupu: 08/07/2018
Expertise was evident immediately
Arrived promptly, delivered positive results. Expertise was evident immediately. Thank you.
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James
Service Box
6 years ago
Dear Customer

Thank you for taking some time out of your day to tell us about your experience.
We're glad to hear that you were happy with our service and that is was provided to our high expectations.
We hope to deliver this service to all of our customers.

If you have any queries, please do not hesitate to contact us on 0800 802 1892.

Kind regards
James
Customer Support
VC
Verified Customer
Darlington
7 years ago
Datum nákupu: 19/06/2018
Co říká Verified Customer o Service Box:
Went 'above and beyond'
Excellent service. When repair company let us down Service Box went 'above and beyond' and, without being asked, replaced our washer/dryer with a brand new machine. When insurance companies are...

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James
Service Box
7 years ago
Dear Mrs Yellin

Thank you for taking some time out of your day to leave us a review.
We're glad to hear that you are happy with our service, and it is reassuring to know that our claims department are going 'above and beyond' for our customers. This is service we aim to provide to all of our customers.

If you have any queries, please contact us on - 0800 802 1892

Kind regards
James
Customer Support
VC
Verified Customer
Swindon, West Midlands
7 years ago
Datum nákupu: 13/06/2018
Co říká Verified Customer o Service Box:
Quick to respond, polite and efficient.
After three visits to my home it was agreed that the only course of action was to replace my dishwasher. I dealt with Andy and he quickly came up with a choice of four machines for me to have a look...

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James
Service Box
7 years ago
Dear Customer

We're sorry to hear that we couldn't repair your dishwasher. Hopefully you are happy with your brand new replacement!
As always, if you have any queries, please do not hesitate to contact us.

Kind regards
James
Customer Support
VC
Verified Customer
7 years ago
Datum nákupu: 04/06/2018
Co říká Verified Customer o Service Box:
Excellent service when required.
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James
Service Box
7 years ago
Dear Mr Wightman

Thank you for taking some time out of your day to leave us a review. We're glad to hear that you are happy with our service. Please do not hesitate to contact us if you have any questions.

Kind regards
James
Customer Support


O Service Box
We work directly with some of the largest white goods manufacturers to ensure that your appliance is repaired to the highest standards using the best quality parts. What we offer: Quick repairs: We understand that when your appliances stop working it's an emergency and that is why we work directly with the manufacturer to get you up and running in no time. Technical support: Our team know how important your appliances are to you, that is why we offer instant access to technical support that allows you to maximise the lifetime of your product. Peace of mind: We have a network of qualified engineers that work directly with the manufacturers allowing us to offer you peace of mind with the highest level of both cover and service. Competitive prices: No matter what type of appliance you have, you can rely on Service Box to fix it at a competitive price. There are no hidden costs and we offer a range of affordable payment options. Our repairs include all parts and labour. Check out what our customers think of us - https://www.service-box.co.uk/testimonials For a quick and easy repair, call us on 0800 802 1892.
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2 Chapel Mews, Hove, East Sussex, BN3 1AR, United Kingdom
Proč věřit recenzím Feefo?

O Service Box
We work directly with some of the largest white goods manufacturers to ensure that your appliance is repaired to the highest standards using the best quality parts. What we offer: Quick repairs: We understand that when your appliances stop working it's an emergency and that is why we work directly with the manufacturer to get you up and running in no time. Technical support: Our team know how important your appliances are to you, that is why we offer instant access to technical support that allows you to maximise the lifetime of your product. Peace of mind: We have a network of qualified engineers that work directly with the manufacturers allowing us to offer you peace of mind with the highest level of both cover and service. Competitive prices: No matter what type of appliance you have, you can rely on Service Box to fix it at a competitive price. There are no hidden costs and we offer a range of affordable payment options. Our repairs include all parts and labour. Check out what our customers think of us - https://www.service-box.co.uk/testimonials For a quick and easy repair, call us on 0800 802 1892.