Never rectified any complaints . Always trying to upgrade you for more money
Recenze produktu
Clare
The Gambia Experience
1 year ago
I'm very sorry to hear this. Did you mention these issues to the Rep I wonder as they are usually very helpful and try their best to resolve any issues for you.
We were Star Plus and the airport lounges included were lovely
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Clare
The Gambia Experience
1 year ago
I'm so pleased you found the staff to be lovely as this is certainly true, they go out of their way to ensure you are having an enjoyable stay. Thank you for your suggestion of some additional seating away from the patio, this is a good idea and one we will pass on to the hotel.
Datum nákupu: 28/02/2025
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MW
Mr Wood
Ověřeno Feefo
Yeovil
1 year ago
Co říká Mr Wood o The Gambia Experience:
All good save mediocre food
Recenze produktu
Clare
The Gambia Experience
1 year ago
I'm sorry to hear you didn't enjoy the food at Sunbeach. We generally get very positive feedback on the food available so I apologise this was not your experience. However, I'm delighted you otherwise enjoyed everything Sunbeach has to offer.
Excellent. Couldn’t have been better. There was a little problem with the swimming pools while we were there but the staff worked night and day to put it right. This is just an example of the overall...
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Clare
The Gambia Experience
1 year ago
I couldn't agree with you more!
Thank you for the really lovely review and 5 stars.
Customer service prior to arrival - excellent. Always available to help with advice and add ons. Disappointed with the rep in the resort. Went to the welcome meeting to be actively discouraged from...
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Clare
The Gambia Experience
1 year ago
Thank you for your feedback on Bakotu and some comments for suggested improvements, we will pass these on. I'm glad to hear you had a great time and we look forward to welcoming you back.
VERY, VERY GOOD, THE STAFF COULD NOT DO ENOUGH, THEY WERE POLITE,
CONSIDERATE AND VERY HELPFUL, FROM THE RESTAURANT, ROOM SERVICE , , BEACH GUYS AND RECEPTION,NOTHING WAS TOO MUCH TROUBLE, AND WERE...
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Clare
The Gambia Experience
1 year ago
What a great review, thank you so much! It is always lovely to hear when our customers are returning year after year and we can't wait to welcome you back once again!
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.