Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

ROL Cruise Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 25,553 recenzí

James Blewett

Ověřeno Feefo

GBR

4 months ago

Co říká James Blewett o ROL Cruise:

Excellent

Excellent Company, very helpful staff, nothing is a problem. Have booked with ROL previously and have already booked another cruise with them

Megan Hammond

ROL Cruise

4 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted to hear that you found our agents very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

looking forward to the cruise later this year to Norway

very good helpful service

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Edward was very helpful and patient when bombarded with loads of questions.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that you found Edward very helpful and patient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Pleasant experience

Lady’s very polite and informative

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that the agent was very polite and informative. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Book via ROL it's so easy

Excellent. Friendly, helpful knowledgeable staff. Made booking easy. Though another trip I was interested in wasn't available I was told that if it came up again I will be contacted.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that you find our agents excellent, friendly, helpful and knowledgeable. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Prompt and Polite

Easy directions re dialling and answered at second ring.Good opening times, so when you decide to book ROL is open.Luke handled the booking with no pressure to buy and explained everything...

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Megan Hammond

ROL Cruise

4 months ago

Thank you for your amazing review, we are so pleased to hear that Luke was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Could understand the people on the phone.

Excellent, easy people to talk too. Willing to explain, very knowledgeable.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that you find our agents excellent and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Jake was excellent.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are pleased to hear that Jake provided excellent service. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Fantastic service.

Excellent call with the advisor who explained everything from which were the quietest rooms to how all the extra charges work. As we are going on a cruise and stay vacation, he covered all the...

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Megan Hammond

ROL Cruise

4 months ago

Thank you for your review, we are delighted to hear that the agent was able to assist you with your booking. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janet Kearns

Ověřeno Feefo

GBR

4 months ago

Co říká Janet Kearns o ROL Cruise:

Great Customer Service

Agent was very helpful and knowledgeable. Went out of their way to get me best deal. Have used them before and have no hesitation in recommending them.

Megan Hammond

ROL Cruise

4 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are delighted that you would recommend us and that you found the agent very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ROL Cruise

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?