Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Renovation Plan Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/renovation-plan | Feefo

Zobrazení všech 174 recenzí

James

1 year ago

Datum nákupu: 01/04/2024

Brooke C

Renovation Plan

1 year ago

Thank you for your 5* review!

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Důvěryhodný zákazník

1 year ago

Datum nákupu: 28/03/2024

Great service

Louise was extremely helpful and efficient throughout the process, explaining everyone and turning around the quotes quickly. I’d highly recommend

Brooke C

Renovation Plan

1 year ago

Thank you for your positive review! We have passed this on to Louise and we're pleased to have assisted you with your renovation insurance. Good luck with your project!

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Marcus

East Sussex

1 year ago

Datum nákupu: 19/03/2024

Co říká Marcus o Renovation Plan:

Marcus

Jade was knowledgeable about the policy, and gave me the confidence to possibly go ahead with using the product. It seems a really efficient product with a good customer service.

Brooke C

Renovation Plan

1 year ago

We're pleased to have assisted you with your insurance and really appreciate you taking the time to leave us positive feedback. Wishing you the best of luck with your project and we look forward to helping you again soon.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

1 year ago

Datum nákupu: 13/03/2024

It was fine

We got insurance and it wasn't too painful, but it could have gone better: There was confusion around previous underpinning work which led to back and forth about the quote. The final insurance...

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Brooke C

Renovation Plan

1 year ago

Thank you for reaching out to us. We apologise for any confusion regarding your insurance cover for structural works, we understand there was an oversight during the initial declaration process and we do have to ensure we have accurate information around the nature of the works being completed, to ensure the quote is calculated on the correct basis. We appreciated your patience and cooperation as we worked to rectify the details promptly. After you brought the structural works to our attention, we took immediate steps to update your policy accordingly and confirmed structural work was covered under the policy. Please accept our apologies for any inconvenience this may have caused. We wish you the best of luck with your project.

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Důvěryhodný zákazník

1 year ago

Datum nákupu: 07/03/2024

Brooke C

Renovation Plan

1 year ago

Thank you for leaving a 5 star review, we are pleased to have assisted you here at Renovation Plan insurance.

Prohlédnout si celou recenzi zákazníka

Karen

Princes Risborough

1 year ago

Datum nákupu: 29/02/2024

Co říká Karen o Renovation Plan:

Went above & beyond - impressed

Professional & went above & beyond to find the right cover for us. This included corresponding at 10pm to ensure we got the Feb discount. Whilst it wasn’t cheap, it was cheaper than our broker...

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Brooke C

Renovation Plan

1 year ago

Thank you for taking the time to leave us positive feedback, which we really appreciate and has been passed on to Jade. Wishing you the best of luck with your renovation project and we look forward to assisting you again in the future here at Renovation Plan insurance.

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Dominic

Stratford upon Avon

1 year ago

Datum nákupu: 28/02/2024

Co říká Dominic o Renovation Plan:

Great service

Jade spent time to make sure the cover was exactly what I wanted. All happened quickly.

Brooke C

Renovation Plan

1 year ago

Thank you for taking the time to leave us positive feedback, we really appreciate it here at Renovation Plan Insurance

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Andy

Gosport

1 year ago

Datum nákupu: 28/02/2024

Brooke C

Renovation Plan

1 year ago

Thank you!

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Důvěryhodný zákazník

1 year ago

Datum nákupu: 19/02/2024

Bespoke and well priced

I received really ousting advice. Having explained the project plan, talked through potential issues, I got a quote that was competitive and clearly explained, suited to my needs. My advisor put up...

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Brooke C

Renovation Plan

1 year ago

Thank you for taking the time to leave us positive feedback, we are pleased to have assisted you here at Renovation Plan Insurance and we wish you the best of luck with your renovation project.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

1 year ago

Datum nákupu: 23/02/2024

Brooke C

Renovation Plan

1 year ago

Thank you for your 5 star review!

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Renovation Plan

Renovation Plan is a BIBA approved scheme for specialist renovation insurance catering for both private and commercial clients. It is a long-established, market leading insurance scheme that has provided peace of mind for thousands of clients over the years. The policy is underwritten by Axis Underwriting Limited, a Coverholder of Lloyds of London, which is part of the world's largest and most secure insurance market. We cover most types of major and minor projects and tailor the policy for you by offering 3 different levels of cover and optional extras to match your needs and budget. This combination allows us to offer highly competitive premiums whilst our friendly, expert staff are on hand to provide advice in this specialist area of insurance.

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0207 543 2886

Ibex House, London, Greater London, EC3N 1DY, United Kingdom

Proč věřit recenzím Feefo?