Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Renovation Plan Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 194 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Excellent Service

Excellent. I got what I needed in good time.

Louise Kerridge

Renovation Plan

1 month ago

Thank you for your lovely feedback, it’s really appreciated. I’m so pleased we were able to get everything you needed sorted quickly.

Thomas

Ověřeno Feefo

1 month ago

Co říká Thomas o Renovation Plan:

Very helpful

Louise Kerridge

Renovation Plan

1 month ago

Thank you very much for your feedback – it’s really appreciated. I’m so pleased to hear that you found the policy and service helpful. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Elizabeth

Ověřeno Feefo

GBR

2 months ago

Co říká Elizabeth o Renovation Plan:

Confident in policy

I am confident that I have the correct insurance for the renovation project I am undertaking and that is very important to me. The process was simple and I was required to submit an acceptable...

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Louise Kerridge

Renovation Plan

2 months ago

Good afternoon, Thank you very much for your kind feedback it’s greatly appreciated. we are really pleased to hear that you feel confident in your cover and that the process was straightforward for you. We aim to make arranging and managing your policy as simple and efficient as possible, so it’s great to know this has been your experience, both when initially taking out the policy and when extending it. If you need any further assistance at any point, please don’t hesitate to get in touch. Kind regards Renovation Plan Team

James

Ověřeno Feefo

GBR

2 months ago

Co říká James o Renovation Plan:

Highly Recommend all all counts

Very quick turn around for the quote and best price compared to 2 other providers. Very easy process and communication was fantastic.

Louise Kerridge

Renovation Plan

2 months ago

Thank you very much for your kind feedback. I’m really pleased we were able to provide a quick turnaround and a competitive quote for you. It’s great to hear that you found the process straightforward and our communication helpful — that’s exactly the experience we aim to deliver. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Simon

Ověřeno Feefo

GBR

3 months ago

Co říká Simon o Renovation Plan:

Corry Barn conversion to dwelling

I found the service very professional, helpful and informative. The regular reports and update requests assist with the running of my self build project.

Louise Kerridge

Renovation Plan

3 months ago

Thank you for taking the time to share your feedback. I’m delighted to hear that you’ve found our service professional, helpful and informative, and that the regular updates helped assist you insure your self-build project. Your comments are very much appreciated.

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Reccomended

Quickly understood our needs and were prompt and proactive in communications. Eleanor Deal was particularly impressive with her understanding and speed of response which went above and beyond what...

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Louise Kerridge

Renovation Plan

4 months ago

Thank you so much for your positive feedback. We’re delighted to hear that we were able to quickly understand your needs and support you with prompt, proactive communication throughout. I’m especially pleased that Eleanor Deal made such a strong impression. Her dedication, speed of response, and depth of understanding are qualities we value highly, and I will make sure your comments are shared with her and the wider team. We really appreciate you taking the time to share your experience, and we look forward to continuing to support you.

Důvěryhodný zákazník

Ověřeno Feefo

4 months ago

Excellent service

Důvěryhodný zákazník

Ověřeno Feefo

5 months ago

Good reputation, reasonably priced & helpful in explaining what was covered

Louise Kerridge

Renovation Plan

5 months ago

Thank you so much for your lovely feedback! We’re really pleased to hear our good reputation, pricing, and clear explanations made a positive difference. If you need anything else at all, we’re always here to help.

Důvěryhodný zákazník

Ověřeno Feefo

6 months ago

Renovation insurance

I had an excellent experience with Renovation plan when I arranged renovation insurance for my extension project. I spoke to someone who was clear and easy to follow who made the process as painless...

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Louise Kerridge

Renovation Plan

6 months ago

Thank you so much for sharing your experience with Renovation Plan. We’re delighted to hear that the process was clear and straightforward, and that our team was able to make arranging your renovation insurance as smooth as possible. Your feedback means a lot to us, and we’re thrilled that we could support your extension project successfully. If you need any further assistance or support, please don’t hesitate to reach out. Wishing you all the best with your renovation!

Důvěryhodný zákazník

Ověřeno Feefo

7 months ago

Recommend

Really helpful every time you contact them. Have one person to deal with which helps and they always respond quickly. Did have a claim which was dealt with efficiently.

Louise Kerridge

Renovation Plan

7 months ago

Thank you for your review, We’re delighted to hear that you have had quick responses and this has made it easier for you. It’s fantastic to know your claim was handled smoothly too, that’s exactly the level of service we aim to provide. If you ever need anything at all, please don’t hesitate to get in touch. We’re always happy to help!

Neobdržel/a jste pozvánku k recenzi?

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Renovation Plan

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?