Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Renovation Plan Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/renovation-plan | Feefo

Zobrazení všech 171 recenzí

Carol

Sudbury

4 months ago

Datum nákupu: 30/01/2025

Co říká Carol o Renovation Plan:

A first class service

From the initial enquiry onwards we were impressed with the straightforward manner in which the information on our renovation was dealt with followed by the timely production of a quotation. There...

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Brooke C

Renovation Plan

4 months ago

Thank you so much for your fantastic review! We're thrilled to hear you had such a positive experience with our service, from your initial enquiry through to receiving your quotation. We especially appreciate your kind words about Maddy – we'll be sure to pass along your compliments. It's great to know that her helpfulness gave you confidence in our process. Wishing you the best of luck with your project!

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Důvěryhodný zákazník

4 months ago

Datum nákupu: 14/01/2025

Poor

Brooke C

Renovation Plan

4 months ago

We're sorry to see your 1-star review. This is unusual for us, as we pride ourselves on providing a positive experience. We'd really like to understand what happened and how we can improve. We've tried contacting you to discuss this further and find a resolution, but haven't been able to reach you. Please get in touch with us at your earliest convenience so we can address your concerns.

Důvěryhodný zákazník

4 months ago

Renovation plan gave me contradictory advice, has failed to respond to emails with questions and in my view the policy is hugely overpriced. The whole issue is as clear as mud. I was also profoundly unimpressed with a building cost valuation which included a small fortune.for professional fees, absolutely ridiculous.

Brooke C

Renovation Plan

4 months ago

Thank you for your response. Our Compliance team are happy to review your concerns & discuss your individual circumstances so please contact them at compliance@howdeninsurance.co.uk to take forwards or alternatively the Renovation Plan team can be contacted at info@renovationplan.co.uk

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Mike

Edinburgh

4 months ago

Datum nákupu: 24/01/2025

Co říká Mike o Renovation Plan:

Excellent Service

Service can only be described as "excellent" Lois understood exactly my requirements and dealt with delays very professionally

Brooke C

Renovation Plan

4 months ago

Thank you for your positive feedback which we have passed on to Lois! We are pleased to have assisted you here at Renovation Plan Insurance and we wish you the best of luck with your project.

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Michael

4 months ago

Datum nákupu: 28/01/2025

Co říká Michael o Renovation Plan:

Really helpful, great service.

Brooke C

Renovation Plan

4 months ago

Thank you very much for your positive feedback, we are pleased to have assisted you here at Renovation Plan Insurance.

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Alan

Torbay

4 months ago

Datum nákupu: 05/01/2025

Co říká Alan o Renovation Plan:

Says what it does on the tin!

The team at Renovation are ecellent and really do understand what they are doing. Happy to recommend the product if you are doing a big building project they are the best.

Brooke C

Renovation Plan

4 months ago

Thank you for taking the time to leave us positive feedback, it is greatly appreciated and we have passed on to the team. We look forward to speaking to you again soon.

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Paul

Kent

4 months ago

Datum nákupu: 28/01/2025

Co říká Paul o Renovation Plan:

Excellent

Very efficient both the lady who I dealt with and their system for proving quotes and documentation

Brooke C

Renovation Plan

4 months ago

Thank you for your positive feedback which we have passed on to the account handler who assisted you. We are pleased to have helped you and wish you the best of luck with your project!

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Zara

5 months ago

Datum nákupu: 27/12/2024

Brooke C

Renovation Plan

5 months ago

Thank you for your positive review!

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Rebecca

1 year ago

Datum nákupu: 31/05/2024

Co říká Rebecca o Renovation Plan:

Helpful brokers

Jade was great

Brooke C

Renovation Plan

1 year ago

Thank you for your positive feedback!

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Důvěryhodný zákazník

1 year ago

Datum nákupu: 29/04/2024

under difficult circumstances the renovatiin plan engaged with me and produced a means of cover that protects our unvestment

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Rachel

Peebles

1 year ago

Datum nákupu: 26/04/2024

Co říká Rachel o Renovation Plan:

Great Customer Care

Great customer service, could provide cover for a new build of non standard construction

Brooke C

Renovation Plan

1 year ago

Thank you for taking the time to leave us positive feedback!

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Neobdržel/a jste pozvánku k recenzi?

O Renovation Plan

Renovation Plan is a BIBA approved scheme for specialist renovation insurance catering for both private and commercial clients. It is a long-established, market leading insurance scheme that has provided peace of mind for thousands of clients over the years. The policy is underwritten by Axis Underwriting Limited, a Coverholder of Lloyds of London, which is part of the world's largest and most secure insurance market. We cover most types of major and minor projects and tailor the policy for you by offering 3 different levels of cover and optional extras to match your needs and budget. This combination allows us to offer highly competitive premiums whilst our friendly, expert staff are on hand to provide advice in this specialist area of insurance.

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0207 543 2886

Ibex House, London, Greater London, EC3N 1DY, United Kingdom

Proč věřit recenzím Feefo?