Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Red Funnel Isle of Wight Ferries

Zobrazení všech 58,285 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

why is it that the cars that turn up late are put into a lane…

why is it that the cars that turn up late are put into a lane on the ferry so they are one of the first off, it should be first on first off, last on last off come on red funnel get it right

Datum nákupu: 02/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Overcrowded, no seats available. everyone complaining about being packed in like cattle. I do not…

Overcrowded, no seats available. everyone complaining about being packed in like cattle. I do not know how you think Island people can go to and from home now you have changed the sailings. Just too...

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Red Funnel Isle of Wight Ferries

12 years ago

thanks for taking time to leave a review. Unfortunately we have to reduce the number of sailings in winter to allow each ship to be dry-docked and refitted. However, we have some really good news coming on the seating front very soon.

Datum nákupu: 02/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

The ferry was completely full and there wasn't any seating. Some people who had booked…

The ferry was completely full and there wasn't any seating. Some people who had booked were turned away

Red Funnel Isle of Wight Ferries

12 years ago

Thanks for the review. We will be installing more seats next year so this should help. In the meantime, we are investigating why some cars were shut-off their booked 9am sailing on Saturday.

Datum nákupu: 02/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Not enough staff serving at counter

Datum nákupu: 02/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Please implement either hi-vis arm bands or light wands urgently! In the dark, it is very…

Please implement either hi-vis arm bands or light wands urgently! In the dark, it is very difficult to see hand signals and directions when boarding or leaving vessels.

Datum nákupu: 02/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

You need to put on more ferries especially weekends to Xmas the boats leaving island…

You need to put on more ferries especially weekends to Xmas the boats leaving island are too packed! Wight link have put up their prices you have a chance to take their customers hourly boats . ...

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Red Funnel Isle of Wight Ferries

12 years ago

We just wish we could! - with each ship being dry-docked and refitted during the winter, unfortunately it's just not possible. Thanks for your kind comments though.

Datum nákupu: 01/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

great trip.

Důvěryhodný zákazník

12 years ago

very good price compaired to wightlink. 1.5 hours between sailings is too big a gap. passengers hogging all the chairs to spread out on should be stopped. my 85 year old mother had to sit on window bench while one person sat at table for 6 with his legs out so far she could not get in. we wanted to go at 9 am but was full, so went at 7.17 am

Datum nákupu: 01/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

food could be better.larger coffee counter a mini costa style would be good. more newspapers…

food could be better.larger coffee counter a mini costa style would be good. more newspapers to purchase.

Datum nákupu: 01/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

No where to sit and had to sit on the floor we had our grandson…

No where to sit and had to sit on the floor we had our grandson of just 17 months old also was not impressed that I had to change my booking by mistake I booked the 07:15 instead of the09:00 and was...

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Red Funnel Isle of Wight Ferries

12 years ago

Thanks for the feedback. We are reviewing our 2014 amendment policy and we expect to introduce online booking amendments at some point next year. In the meantime, thank you for travelling with us.

Datum nákupu: 01/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Red funnel over booked ferry and then think its acceptable to have to wait an…

Red funnel over booked ferry and then think its acceptable to have to wait an hour and a half for the next ferry. Red funnel ruined the day out for three children and their 70 year old disabled...

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Red Funnel Isle of Wight Ferries

12 years ago

we are very sorry that this ruined your day, particularly as you had arrived at check-in in plenty of time. We are currently investigating why you were shut off and we will contact you separately to put things right.

Datum nákupu: 01/12/2013

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Red Funnel Isle of Wight Ferries

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?