I deal with Red Funnel on a company and personal basis / they aree always ready to assist and help with all quieries to reach a agreable solution if concerns arise.
Pet facilities particularly dogs is poor and the attitude from the deck staff when I asked to keep the car spaced enough to get the dog out out of the car was abysmal. When I asked for the space, and...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the feedback. I'm not sure whether you mentioned the need for dog access at check-in but we apologise for not being able to meet your request onboard. It sounds as though it could have been handled better by the deck crew so we will follow this up. As you are probably aware, we have to keep the space between vehicles fairly tight to ensure all booked vehicles can be loaded - 1 to 2 metres can make a difference to the overall stow.
Datum nákupu: 02/12/2013
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Could not fault the service other than not enough seating for passengers
I mistakenly bought foot passenger tickets on the island sailing club link to your website for the ferry to East Cowes believing they were valid for the jet. When trying to change the eticket in West...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
thanks for the review. With the exception of season tickets and books of saver tickets, it is currently not possible to buy Red Jet tickets online and this is why it is advertised as a turn-up and go service. You will not have paid more by upgrading your ticket for use on the Red Jet, merely the fare difference. In terms of club discounts, these are volume based so it's probably worth contacting the club direct.
It is a very stress-free experience taking the Red Funnel car ferry over to the IOW. The instructions are clear, paperwork minimal, the guys on the ferry that guide you on and off are polite and...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.