Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Red Funnel Isle of Wight Ferries

Zobrazení všech 58,285 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Ferries on time, all clean and tidy, especially the toilets. I do feel the crossing is…

Ferries on time, all clean and tidy, especially the toilets. I do feel the crossing is expensive. There are times when I could go from Dover to Calais for a similar price!

Datum nákupu: 09/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

There was mis information on the way back when they said the toilets weren't useable…

There was mis information on the way back when they said the toilets weren't useable but that proved not to be the case. Also people were eating meals off the floor as there isn't enough seating to...

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Datum nákupu: 09/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

On Sunday 08 Dec 13, there return trip from Cowes to Southampton was very full.…

On Sunday 08 Dec 13, there return trip from Cowes to Southampton was very full. There was no seating for many passengers and we had to stand for the whole hour journey. Additionally, there was...

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Red Funnel Isle of Wight Ferries

12 years ago

We do sincerely apologise for this, unfortunately regulations prohibit the sale of Food & Beverage items if toilets are unavailable. The has been an unprecedented problem which normally would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation. We are adding 55% more inside seats to Red Falcon this spring, please see http://www.redfunnel.co.uk/newlook

Datum nákupu: 09/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Generally speedy & efficient with good crossings but Red Falcon very sad & tired and…

Generally speedy & efficient with good crossings but Red Falcon very sad & tired and broken toilets & no food going out was disappointing &shows upgrade is seriously needed.

Datum nákupu: 09/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

The service is on the whole is fine but the cost prohibits how much mainland…

The service is on the whole is fine but the cost prohibits how much mainland traveling we can actually do.

Datum nákupu: 09/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Shame about the technical issues re: catering and loos.

Datum nákupu: 08/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

such friendly staff, made it an enjoyable trip, thank you!

Datum nákupu: 08/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

The toilets were not working and had been out of action for some time. It was…

The toilets were not working and had been out of action for some time. It was quite disgusting frankly. Why was more not done . They were out of action apparently for 2 or three crossings.

Red Funnel Isle of Wight Ferries

12 years ago

Normally we would have taken the ship out of service but unfortunately with Red Osprey in refit it would have meant cancelling her sailings and causing even more inconvenience. The ships engineers in conjunction with external contractors were working throughout to rectify the problem which requires the dismantling of quite a lot of pipework. We do apologise for the inconvenience to guests.

Důvěryhodný zákazník

12 years ago

Thank you for replying so swiftly Note your excuses.However, it is not good enough. The ship was a disgrace and should not have been in use. The hygiene levels in the toilets was truly shocking Red Funnel owe those poor people travelling some redress. Information about the problems was nil. I am sure that any animals being moved by ship would get better treatment by law. Don't your passengers deserve better?

Datum nákupu: 08/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

First time for a long time on Red Funnel, will travel again with them. The…

First time for a long time on Red Funnel, will travel again with them. The vessel was clean tidy and the staff where a credit to themselves and the company.

Datum nákupu: 08/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Awful Phillipino Karaoke wailing the whole crossing, Hopeless disembarkation process at Cowes. No toilets or…

Awful Phillipino Karaoke wailing the whole crossing, Hopeless disembarkation process at Cowes. No toilets or cafe facilities on return crossing.

Red Funnel Isle of Wight Ferries

12 years ago

Datum nákupu: 08/12/2013

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Red Funnel Isle of Wight Ferries

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?