Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Red Funnel Isle of Wight Ferries

Zobrazení všech 58,285 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Disappointing - regularly use Wightlink. Dirty vessel - lack of passenger space and as a…

Disappointing - regularly use Wightlink. Dirty vessel - lack of passenger space and as a family traveling with a dog you had sit in a disgraceful, filthy shelter on deck. Return journey made in...

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Red Funnel Isle of Wight Ferries

12 years ago

We are very sorry to hear this. We are currently reviewing our pet policy and big improvements are on the way as part of our £2m refurbishment of Red Falcon which will take place in time for Easter 2014. More information can be found at http://www.redfunnel.co.uk/newlook

Datum nákupu: 16/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

my only comment would be the price of your food and beverages. and where are…

my only comment would be the price of your food and beverages. and where are the proper cups gone. Sad to see I have to pay for over priced yukky coffee that come in a paper cup. disappointed!

Datum nákupu: 16/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Felt as though we were packed in like sardines. But staff were so polite and…

Felt as though we were packed in like sardines. But staff were so polite and friendly.

Datum nákupu: 16/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Expensive tickets, expense food and drink and poor organisation on arriving at Southampton.

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for taking time to leave a review, we'll pass your comments onto the respective teams. To find the cheapest fares you can save money by booking as far ahead as possible. Any booking for travel in 2014 which is made before the end of 2013 will be charged at this years prices.

Datum nákupu: 16/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

The service is generally good and the food not at all with the notable exception…

The service is generally good and the food not at all with the notable exception of the for the on-board prices. Particularly those at the Steam coffee counter. £2.55 for a cup if indifferent,...

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Datum nákupu: 16/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Bit overcrowded yesterday ( 16.30hrs - 15/12/13) and very stuffy in dining area, otherwise no…

Bit overcrowded yesterday ( 16.30hrs - 15/12/13) and very stuffy in dining area, otherwise no complaints.

Datum nákupu: 16/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

As always we arrived 30 mins prior to departure, when we ca

Důvěryhodný zákazník

12 years ago

As always we arrived 30 mins prior to departure, when we came to finding a seat on board well that was much more difficult. Our group of 5 had to sit in different places which i don't feel is acceptable. Increased the capacity of cars on ferries yes. Did you increase the seating. No. Ah apart from that is the seats dotted around the connecting walkways.

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the review. We are sorry you were not all able to sit together but some good news is on the way as we're fitting 55% more internal seats to Red Falcon in time for Easter 2014. http://www.redfunnel.co.uk/newlook In the meantime, thank you for travelling with us.

Datum nákupu: 16/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

This rating is to reflect my dissatisfaction with the pet area. I have a very…

This rating is to reflect my dissatisfaction with the pet area. I have a very small dog who can't cope in very cold conditions. To be asked to sit practically outside for an hour is not on. Leaving...

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Red Funnel Isle of Wight Ferries

12 years ago

Sorry to hear this, we are reviewing our pet policy and we are pleased to say that big improvements are in the pipeline. Please see http://www.redfunnel.co.uk/newlook for details

Datum nákupu: 16/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Actually I couldn't fault it,,,,,,,,, even had both booths operating at East Cowes,,,,,,,,, wonderful.

Datum nákupu: 16/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Travelling down from Surrey on what had been a very challenging day moving house to…

Travelling down from Surrey on what had been a very challenging day moving house to the Isle Of Wight it was made more so by getting myself thoroughly lost in the dark in the outskirts of Southampton...

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Red Funnel Isle of Wight Ferries

12 years ago

Thank you for taking the time to let us know about your trip. Moving from Surrey to the Isle of Wight must have been stressful but I'm so glad our staff were able to help in some small way. We hope you have a great Christmas and you're settling in to your new home. We look forward to seeing you on board in the New Year!

Datum nákupu: 15/12/2013

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Red Funnel Isle of Wight Ferries

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?