Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Red Funnel Isle of Wight Ferries

Zobrazení všech 58,511 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

We were very impressed when we called your customer servise, as the ferries were supsended…

We were very impressed when we called your customer servise, as the ferries were supsended due to the bad weather and high winds - you changed our reservation at no extra charge and when we arrived...

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Datum nákupu: 31/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

We travelled on the 1030 on Monday 30th and were delayed for 75 minutes by…

We travelled on the 1030 on Monday 30th and were delayed for 75 minutes by the weather. First we sat in our cars and then were loaded, after, I felt, an appropriate period. Once on the boat there...

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Datum nákupu: 31/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

The service was good regardless of the cancelled ferry. Do do wish the cost of…

The service was good regardless of the cancelled ferry. Do do wish the cost of travelling from the iow was cheaper as I would travel more often. Instead of improving ferry by 2 million bring prices...

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Datum nákupu: 31/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Booking the ferry was easy and Red Funnel staff kept us informed of travel problems…

Booking the ferry was easy and Red Funnel staff kept us informed of travel problems due to the poor weather conditions. The did all they could to ensure people returned to the mainland safely, which...

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Datum nákupu: 31/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

It's time RF provided decent speed broadband on board. Measured it at 0.6mb/sec!

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the review, we are looking into various solutions to improve this service and its priority sits very high with our IT department. We hope to have a robust and reliable solution in place in the near future. Apologies if this inconvenienced your travel with us Customer Services

Datum nákupu: 31/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Despite a 90 minute delay for very high winds, we were looked after well.

Datum nákupu: 31/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Ferry delayed due to stormy weather which is understandable but nobody told me of the…

Ferry delayed due to stormy weather which is understandable but nobody told me of the delay when I checked in, I had to wait over 2 hours with a baby and toddler in the car before boarding....

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Red Funnel Isle of Wight Ferries

12 years ago

Thanks for the note, the information you have provided is disappointing to read and will be forwarded to our operations management team. We understand the implications this can have on your journey and do apologise for this. I would like to thank you for taking the time to leave this feedback and we hope to see you again in the near future to show you how seamless our services should operate 100% of the time Customer Services

Datum nákupu: 31/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Much better then wightlink. Just want a basic A to B service on time as…

Much better then wightlink. Just want a basic A to B service on time as cheep as possible . Red Funnel are my first call.

Datum nákupu: 31/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Outward journey, Cowes-Southampton. Ferry was totally overcowded. Red Funnel needs to plan better to allow for…

Outward journey, Cowes-Southampton. Ferry was totally overcowded. Red Funnel needs to plan better to allow for coachloads as well as car passengers. Lots of older passengers wandering around looking...

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Red Funnel Isle of Wight Ferries

12 years ago

Thank you for this concise feedback about your journey and the comments you have made. We certainly can understand the implications lack of seating can have to the overall experience onboard our RORO vessels and are reviewing this throughout the refit of the Red Falcon which will commence shortly. Customer Services

Datum nákupu: 31/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Good trip!

Datum nákupu: 31/12/2013

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Red Funnel Isle of Wight Ferries

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?