To expensive and embarkation is like a 1970's British Rail outfit.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We appreciate your feedback and we are continuously trying to improve areas within our business.
With regards to our pricing our vehicle fares are cheaper if booked well in advance and quieter sailing will be cheaper than if travelling at peak times, also if you register online as a Red Funnel member we will send a range of offers throughout the year to you.
Customer Services
Datum nákupu: 04/01/2014
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Fast check in service and helpful staff
Datum nákupu: 04/01/2014
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
On time despite the weather. Good crossing in the end
Southampton to Cowes - 28/12/2013. The boat was very overcrowded so not enough seating for everyone as upper deck could not be used because of inclement weather. Not value for money as crossing is...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your comments, we have listened to customers reviews regarding seating and have recently published information of the Red Falcon refit which will increase seating by 55% in the passenger areas. If the design proves successful and is liked by customers we hope to make similar investments in Red Osprey and Red Eagle.
Further details can be found at http://www.redfunnel.co.uk/newlook
Customer Services
Datum nákupu: 04/01/2014
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Wifi service onboard needs improving - very slow to not working at all.
We were grateful to use an earlier ferry yesterday (3 Jan) when weather was poor and there was a likelihood of storms reducing the service later in the day.
It would be helpful if an announcement...
Despite the terrible weather, the ferry left on time, the crossing was pleasant and the staff were, as always, friendly and helpful. The price was reasonable for that time of year too.
The only real problem on Thursday 2nd January 2014 9 am Ferry was the speed and elocution of the captains speech as we set sail from Southampton, have absolutely no idea what he said! Which as its...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.