Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Red Funnel Isle of Wight Ferries

Zobrazení všech 58,529 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Reasonable prices as had discount. had looked at using the ferry over christmas but couldn't afford…

Reasonable prices as had discount. had looked at using the ferry over christmas but couldn't afford it.

Datum nákupu: 05/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Efficient and polite service from all of the staff I encountered. Sailings were on time…

Efficient and polite service from all of the staff I encountered. Sailings were on time despite poor weather, boarding and disembarking was prompt and well managed. Excellent service, thank you.

Datum nákupu: 05/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Very pleased with the service, as we turned up early, we we're put on an…

Very pleased with the service, as we turned up early, we we're put on an earlier ferry both ways

Datum nákupu: 05/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Staff very pleasant on board and booking team helpful as I had to change our…

Staff very pleasant on board and booking team helpful as I had to change our return time due to the bad weather conditions

Datum nákupu: 05/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Easy on-line booking...Competitive pricing...Punctual sailings...All in all, very good service.

Datum nákupu: 05/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Even when the sea was as ruff as it was the crew cracked on. Loaded…

Even when the sea was as ruff as it was the crew cracked on. Loaded us in very bad weather and unloaded us with a big fat smile on there faces. Thanks very much

Datum nákupu: 05/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

It was the special offer that made me book with Red Funnel, please find ways…

It was the special offer that made me book with Red Funnel, please find ways of keeping the prices down

Datum nákupu: 05/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Outbound service was cancelled due to weather. Otherwise ok - nothing special.

Datum nákupu: 05/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Over-priced in both journey and items on board. Cut services = long waiting times. Additional…

Over-priced in both journey and items on board. Cut services = long waiting times. Additional costs if you arrive early as if original tickets aren't costly enough.

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for your feedback, our pricing is based on demand and we do try to offer value for money by keeping prices as low as possible and usually fares only rise annually in line with RPI. Vehicle fares are nearly always cheaper if booked well in advance and quieter sailings will be cheaper than travelling at peak times. We have a fluid pricing system which means that if customers amend their sailing times then subject to availability the price of the ticket can change amending the ticket price. Thank you again for taking the opportunity to leave a review. Customer Services

Datum nákupu: 05/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

My ferry crossing was Thursday 2nd January at midday , I was waiting in the…

My ferry crossing was Thursday 2nd January at midday , I was waiting in the lane ready to board with my husband in the car behind mine, a member of staff signalled my lane to begin boarding, but when...

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Red Funnel Isle of Wight Ferries

12 years ago

Sorry you had a bad experience with us, this is not a standard we expect from our staff and have passed your feedback onto our terminal operations manager to investigate further and they contact you soon. Customer Services

Datum nákupu: 04/01/2014

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Red Funnel Isle of Wight Ferries

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?