Hi Mr Chisholm,I am very sorry to read of the delays in getting your vehicle recovered, we always aim to be with all our members as soon as possible, however, as we are an emergency breakdown service our ETAs are subject to change. We can certainly look into this matter further, please fill out the complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary