Recenze společnosti ProDog Raw

Thank you so much for your kind review. We’re delighted to hear you’ve been very happy with our service and that our team could quickly resolve the one minor issue you experienced. Your support means a lot to us, and we look forward to continuing to serve you and your dogs. Best wishes Team ProDog

Thank you so much for your five star rating on our service. We truly appreciate your support. If you have any questions or need assistance, please do get in touch. Best wishes Team ProDog

Hi Steve, Thank you for your lovely review. We’re so glad you’re happy with our service and really appreciate your understanding. It’s great to hear our customer service team could resolve things quickly and politely, our aim always. We’ll be sure to pass on your kind words. Best wishes Team ProDog

Hello Lynne, Thank you so much for your five-star rating on our service and kind words about how well your dogs are getting on with the food in your product feedback. We are so grateful for your support. If you have any questions please do get in touch. Best wishes Team ProDog

Thank you so much for your five star rating on our service. We really value your support. Any questions, please do get in touch. Best wishes Team ProDog

Hi Lucy, Thank you so much for your lovely review. We’re so happy to hear your puppy is enjoying the treats and that your order arrived quickly and smoothl y. We really appreciate your kind words about our quality and packaging, it means a lot. Do get in touch if you've any questions or need support with orders, nutrition, training and behaviour. Our team is always happy to help. Best wishes Team ProDog

Thank you so much for your feedback, we really appreciate you taking the time to share your experience. We’re delighted to hear that Millie is enjoying the food, but we’re sorry to learn about the issues with variety and the frozen deliveries. If the food is cold to the touch or partially defrosted, you can safely refreeze it. If it's soft all the way through and at room temperature, this will not be suitable for refreezing. We recommend storing up to three days' worth in the fridge if room temperature. If you have any concerns, then please contact our team. Our team would love to look into this further to make it right and ensure you’re getting the mix and quality you expect. Please contact us at support@prodograw.com, and we’ll be happy to help. Best wishes Team ProDog

Thank you so much for your review. We’re thrilled you were happy with the speedy delivery. Your support is very much appreciated and please do get in touch if you have any questions. We're here to help when you need us. Best wishes Team ProDog

Hello Laura, Thank you so much for your kind words. We’re delighted to hear you’re happy with the quality of the raw food and our speedy delivery service. It’s great to know everything’s arriving frozen and well packaged, just as it should. If you have any questions or need support, please do get in touch. Best wishes Team ProDog