Recenze společnosti ProDog Raw

Hi Rosemary, Thank you so much for your super review on Flexx - we're delighted it helps to keep your 9 year old happy, active and pain-free. Thank you for your ongoing support, we really appreciate you. Best wishes Team ProDog

Thank you for your five-star rating on our poultry-free bundle. Delighted you call it "Brilliant." and trust your dog is loving every bite. Best wishes Team ProDog

Thank you for your review. We’re glad you’re happy with the quality of the products, and we appreciate your understanding regarding the short delivery issue. We’re pleased we could resolve it quickly and get everything sorted for you. Best wishes Team ProDog

Thank you for your great review. We’re delighted to hear you’re happy with the quality of the food and the quick delivery. It’s also lovely to know that when there was an issue, our team was able to resolve it immediately over the phone. Thanks again for your support, we really appreciate it. Best wishes Team ProDog

Hello Michele, Thank you for taking the time to leave your feedback, and we’re really pleased to hear that you’re happy with the quality of the food as always. We've looked back through our conversations and can see that you spoke with two members of our support team, who were able to resolve the issue for you. I’m sorry for the frustration caused by the missing confirmation email and the automated messages you received despite payment having been taken, we appreciate you flagging this with us. We’re also sorry it was difficult to get through by phone initially. During our working hours we do our best to answer calls as quickly as possible, but if you’re ever unable to get through, please do leave a voicemail or email us at support@prodograw.com, and a member of the team will get back to you as soon as possible. Unfortunately, delivery time windows are provided by DHL and are outside of our direct control, but we completely understand how inconvenient this is, especially when receiving frozen goods, and we’re sorry for the disruption caused. We have flagged your delivery problem with them on your behalf. Thank you again for your understanding and for your continued support. We’re really glad your dogs love the food. Best wishes Team ProDog

Thank you for such a lovely review. We’re so pleased to hear our Customer Services team has been quick to respond and able to help with your requests. It’s also great to know your dogs love the food and that it’s helping with firmer stools and supporting their **** gland health. Thank you for trusting us with your dogs’ nutrition. Best wishes Team ProDog

Great news, you've found a food your four-legged friend loves and even washes up afterwards. If your dog ever backs off food in the future, we have Caroline Soencer, our in-house behaviourist, who is happy to support and ensure that feeding times always run smoothly. Thank you for 5 stars. Your support is greatly appreciated. Our email is support@prodograw.com if you need to get in touch. Best wishes Team ProDog

Hi Denise, Thank you so much for your kind words. Delighted your dog loves the luxury bundle and that your also very happy with our service. Thank you for being such a loyal part of the ProDog Raw. You support means so much to the whole team. Best wishes Team ProDog

Thank you so much for your great review. We’re thrilled to hear that your dog loves ProDog Raw and is happily licking his bowl clean. That’s the ultimate compliment. It’s also great to know that our deliveries are always on time. We really appreciate your support and are so glad you found a brand that works for both you and your dog. Best wishes Team ProDog

Hi Jenny, Thank you so much for your kind review We’re thrilled to hear that your dog is happier and enjoying his meals since switching to ProDog Raw. Helping fussy eaters and sensitive tummies is exactly what we aim for, so it’s wonderful to know it’s making a real difference. If you ever need support with his eating habits, our in-house behaviourist will be happy to have a chat with you. Email support@prodograw.com if you need us. We truly appreciate your support and recommendation Best wishes Team ProDog