Good Afternoon
Thanks for your review.
Further to our email conversation, unfortunately as the product has been disposed of we are not able to help on this occasion.
However, I have passed your comments onto our Buyer of this particular product so he can check the batch in the warehouse.
Kind Regards
Judith
Customer Service Manager
judith@primrose.co.uk
Good Afternoon
Thanks for your comments.
Further to your conversation with Tracey this has now been resolved.
Kind Regards
Judith
Customer Service Manager
Recenze produktu
Datum nákupu: 05/08/2012
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Důvěryhodný zákazník
Ověřeno Feefo
14 years ago
Prompt and efficent Please use this space to let us know what you think
Product delivery kept being delayed, and delayed, and delayed. I cannot understand why a reliable date cannot be obtained from their supplier. Situation is made much worse by Primrose taking the...
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Primrose
Primrose
13 years ago
Thanks for your review.
So sorry about the delay on this product. Sometimes if items are coming across the sea delivery dates can change. Fortunately this doesn't happen often.
Kind Regards
Judith
Customer Service Manager
Quick delivery. Returns and refund processed quickly. Didn't have to wait too long on phone to customer services.
Primrose
Primrose
13 years ago
Thanks for your review.
This product has been a best seller for us through 2012. The fish love to play with the bubbles in the water. Sorry to hear yours stopped working. I see you asked for a refund instead of a replacement.
Kind Regards
Judith
Customer Service Manager
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.