Excellent, easy to order, updates about delivery timescale and delivered in timeframe.
primrose-uk
Primrose
11 days ago
Thank you for your lovely feedback – we’re delighted you found the grey lawn edging easy to order and that delivery went smoothly. We really appreciate you taking the time to share this.
Recenze produktu
primrose-uk
Primrose
11 days ago
Thank you for your lovely feedback – we’re delighted to hear you found it easy to use and that it looks great in your space.
info and tracking not accurate. Goods just turned up. No invoice or instruction included
primrose-uk
Primrose
11 days ago
Thanks for your feedback, and I’m sorry the information, tracking and paperwork weren’t up to standard. Please email our team with your order details so we can send your invoice and instructions and review what went wrong.
Recenze produktu
primrose-uk
Primrose
11 days ago
Thank you for your feedback, and I’m really sorry about the delivery, missing instructions and poor pre-drilled holes. This isn’t the standard we aim for – please email our customer service team with your order details so we can look into this and try to make things right.
Excellent service. An easy to navigate website. Parcel arrived on time and well protected,
primrose-uk
Primrose
11 days ago
Thank you for your lovely feedback – we’re delighted you found the website easy to use and that your water feature arrived on time and well protected. We hope it brings you lots of enjoyment in your garden! 🌿💧
Recenze produktu
primrose-uk
Primrose
11 days ago
Thank you so much for your lovely feedback and recommendation – we’re delighted you’re happy with the water feature and our service.
Easy website to view and place orders, good fast delivery, well packaged items. It would be great if Primrose would offer a Bluelight discount!!
primrose-uk
Primrose
11 days ago
Thanks, Sandra – we really appreciate your lovely feedback about our website, delivery and packaging. 😊 We’ve passed your suggestion about a Blue Light discount to the relevant team to consider for the future.
Recenze produktu
primrose-uk
Primrose
11 days ago
Thanks, Sandra – we’re glad you like the look of it so far. Most of our water features come mostly pre-assembled with clear instructions, but if anything’s confusing when you set it up, please contact us and we’ll be happy to help.
primrose-uk
Primrose
11 days ago
Thanks, Sandra – we really appreciate you coming back for a second feature and sharing such helpful feedback. I’m sorry your first unit leaked and that wind affects the water flow; if you’d like us to look into the leak issue in more detail, please email our customer care team.
Primrose were very responsive when our first order arrived damaged. They sent a replacement immediately. I would not hesitate to recommend this company and i would certainly purchase from them again.
primrose-uk
Primrose
11 days ago
Thank you so much for your lovely feedback and recommendation – we’re really pleased we could quickly sort the damaged order and that you’d choose to shop with us again.
Recenze produktu
primrose-uk
Primrose
11 days ago
Thank you so much for your lovely feedback and recommendation – we’re delighted you’re happy with the product and that our team could quickly sort the damaged item for you.
Quite bad actually as it took over 10 days to sort the misdelivery out
primrose-uk
Primrose
11 days ago
Thanks for your feedback; I’m really sorry it took so long to resolve your misdelivery and for the inconvenience this caused. If you’d like us to review what went wrong in more detail, please email our customer service team so we can look into it and improve.
Recenze produktu
primrose-uk
Primrose
11 days ago
Thank you for sharing this detailed feedback; I’m really sorry for the repeated delivery errors and the poor condition of the replacement roll. We clearly fell short here and understand your reluctance to order again, but we’ll use your experience to improve our service going forward.
Datum nákupu: 28/04/2026
0
Sdílet
JD
Judith Dunne
Ověřeno Feefo
GBR
14 days ago
Co říká Judith Dunne o Primrose:
I ordered on one day and received my purchase the next day, which was fantastic. It was carefully packed.
primrose-uk
Primrose
11 days ago
Thank you, Judith – we’re delighted your order arrived so quickly and was well packed. We really appreciate you taking the time to share your experience.
Recenze produktu
primrose-uk
Primrose
11 days ago
Thank you so much for your lovely feedback, Judith – we’re delighted to hear the whole family (and the birds!) are enjoying your new water feature. 💚
Datum nákupu: 21/05/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
14 days ago
Fast and efficient
primrose-uk
Primrose
11 days ago
Thank you for your feedback – we’re really pleased to hear you found everything fast and efficient! 🌿
Recenze produktu
primrose-uk
Primrose
11 days ago
Thank you for your lovely feedback – we’re delighted to hear you found it easy to move and fill with soil and compost! 🌱
Datum nákupu: 08/05/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
14 days ago
Everything arrived in time. Informed when it was arriving
primrose-uk
Primrose
11 days ago
Thank you for your feedback – we’re really pleased everything arrived on time and that you were kept informed about delivery.
Recenze produktu
primrose-uk
Primrose
11 days ago
Thank you so much for your lovely feedback – we’re delighted to hear you’re enjoying your solar fountain and that the service was excellent! 🌿💧
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.