Hi David, thanks for the great review! Always happy to help, so let us know if you need anything else.
Recenze produktu
primrose-uk
Primrose
3 days ago
Thank you for your lovely feedback, David – we’re delighted to hear you’ve been happily using it for years and that it’s working so well on your lawn edges.
Thank you for your lovely feedback – we’re delighted you were happy with the service and hope you enjoy your water feature!
Recenze produktu
primrose-uk
Primrose
3 days ago
Thank you for your lovely feedback – we’re delighted to hear delivery went smoothly and that your new water feature looks even better than expected in your garden!
Getting money back very quick but having to get rid of rubbish not good
primrose-uk
Primrose
4 days ago
Thanks for sharing your thoughts – it’s great to hear your refund was processed quickly, but we’re sorry the issue with disposing of the rubbish has spoiled things. Your feedback is really helpful and we’ll use it to see where we can improve.
Recenze produktu
primrose-uk
Primrose
4 days ago
I’m really sorry for the repeated damage and the inconvenience and cost this caused you. We can’t normally cover additional expenses like skips, but we do appreciate your feedback and will use it to improve our packaging and delivery.
Excellent service from primrose as always have shopped with them before item comes well package and deliver by courier right to the door.
primrose-uk
Primrose
4 days ago
Thank you so much for your lovely feedback and for choosing to shop with us again – we’re delighted you’re happy with both the cherub water feature and our delivery service.
Recenze produktu
primrose-uk
Primrose
4 days ago
Thank you for such a lovely review and recommendation – we're delighted the cherub and shells design suits your garden so well and that you’re enjoying the sound and value for money. 🌿💧
Datum nákupu: 01/06/2026
0
Sdílet
SM
Stuart Mills
Ověřeno Feefo
5 days ago
Co říká Stuart Mills o Primrose:
Excellent
primrose-uk
Primrose
4 days ago
Thanks, Stuart – I really appreciate your positive feedback!
Recenze produktu
Datum nákupu: 19/05/2026
0
Sdílet
GL
George Lemin
Ověřeno Feefo
GBR
5 days ago
Co říká George Lemin o Primrose:
The customer service did what they could to find out what happened to my delivery and were contacting me, but i think they need to use a better carrier service
primrose-uk
Primrose
4 days ago
Thanks George for taking the time to share this – it’s never easy to hear we’ve disappointed a customer, but your feedback about our carrier will help us improve, so thank you.
Recenze produktu
primrose-uk
Primrose
4 days ago
Thanks for sharing this, George – I’m really sorry for the damaged delivery and the missed nominated time, that’s not the experience we want for you. We appreciate you letting us know and will use this to review our carrier performance and service.
Thanks for your feedback, Tracey – I’m glad you were happy with the service, but I’m sorry the water pump disappointed you. Please contact our customer care team so we can look into the item and discuss options for a return, replacement or refund.
Recenze produktu
primrose-uk
Primrose
4 days ago
I’m really sorry to hear how disappointed you are with your light, Tracey. This doesn’t sound right, so please email our team with your order details so we can look into a replacement or refund and help resolve this for you.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.