I was disappointed that when I ordered the item I was not advised it was out of stock The original order said delivery beginning of May, however it was only when I chased the item I was advised it...
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primrose-uk
Primrose
29 days ago
Thanks for sharing this; I’m sorry you weren’t told about the stock issue and had to chase for an update. We’ll use this feedback to improve our communication around availability and delivery times.
Recenze produktu
primrose-uk
Primrose
29 days ago
Thank you for your lovely feedback – we’re sorry it arrived later than expected, but we’re really pleased to hear your daughter is happy with her birthday gift.
Thanks for your review and kind words about our prices and fast despatch – we really appreciate your feedback.
Recenze produktu
primrose-uk
Primrose
29 days ago
Thanks for your feedback and for highlighting both the positives and the paint issues. We’re sorry about the poor finish you received – please email our team with your order details so we can look into this and do our best to make it right.
Datum nákupu: 14/05/2026
0
Sdílet
DB
David Boden
Ověřeno Feefo
GBR
29 days ago
Co říká David Boden o Primrose:
Very good.
primrose-uk
Primrose
29 days ago
Thanks, David – we really appreciate your feedback and are glad you had a good experience with us.
Recenze produktu
primrose-uk
Primrose
29 days ago
Thank you, David – we really appreciate your kind words and are glad we could quickly sort the broken mirror glass for you. We look forward to helping you again in future and thank you for recommending us.
Thanks, Louise. I’m really sorry you’re still waiting – please email us again with your order details so we can chase this up and get a resolution to you as soon as possible.
Recenze produktu
primrose-uk
Primrose
29 days ago
Thanks for letting us know, Louise – and I’m really sorry you’re still waiting after reporting the missing bolts and washers. This isn’t the experience we want you to have; please email our team so we can resolve this and get the missing parts or another solution arranged as quickly as possible.
Supply and support service have been excellent despite the transformer failures -- 2X.
primrose-uk
Primrose
29 days ago
Thanks, Mr Croft – we really appreciate your kind words about our product and service, and I’m sorry to hear you’ve had repeated transformer issues; please contact us with your order details so we can look into this and help further.
Recenze produktu
primrose-uk
Primrose
29 days ago
Thanks, Murray – we really appreciate your repeat custom and kind words about our service, and we’re sorry about the transformer issues and your understandable concerns. If you have any further problems, please contact our customer care team so we can put things right quickly.
Thanks, Andrew – we’re really pleased you found it easy to order and that your delivery was fast. We appreciate you taking the time to leave this review.
Recenze produktu
primrose-uk
Primrose
1 month ago
Thanks, Andrew – we really appreciate your detailed feedback and are delighted you’re pleased with the quality, weight and speedy delivery of your product.
Very fast and efficient service. Same day dispatch and I was surprised to receive them the next day.
primrose-uk
Primrose
1 month ago
Thank you for your lovely feedback – we’re delighted your order was dispatched so quickly and arrived the next day!
Recenze produktu
primrose-uk
Primrose
1 month ago
Thank you for your lovely feedback – we're delighted your order arrived quickly and was easy to assemble. We hope the items work really well for you over the next few weeks, and we look forward to helping you again in future.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.