Thank you for your review – we’re really pleased you’d order from us again! 🌼
Recenze produktu
primrose-uk
Primrose
17 days ago
Thanks for letting us know about this, and I’m sorry your lantern arrived dented and poorly packaged. Please email our team with your order details so we can look into this and help put it right.
primrose-uk
Primrose
17 days ago
Thank you for your lovely feedback – we’re delighted your mirrored garden gate arrived on time and so well protected in transit. 🌿
Excellent 🤙 ...especially resolving issue with a poor product (..faulty design in my opinion). Was allowed to keep the Planter with partial refund of 35% so I could use the money to fix the issue...
Přečíst další
primrose-uk
Primrose
17 days ago
Thank you for your kind words about our service and for your honest feedback about the planter’s design – it really helps us improve.
Recenze produktu
primrose-uk
Primrose
17 days ago
Thank you for sharing such detailed feedback and for recognising our customer service. We're sorry again about the planter design issue, but glad we could agree a resolution, and your comments will definitely help us review this product for future customers.
Easy to order, great delivery, kept updated, well packed.
primrose-uk
Primrose
17 days ago
Thanks, Julia! We're delighted you found it easy to order and were happy with the delivery and packaging.
Recenze produktu
primrose-uk
Primrose
17 days ago
Thanks, Julia! We’re so pleased you and your husband love your blade cascade water feature and that delivery and updates went smoothly. Enjoy it on your new decking!
I'm really sorry you've not had any reply about your faulty item. Please contact our customer service team via the website’s *Contact us* page so we can look into this and help resolve it as quickly as possible.
Recenze produktu
primrose-uk
Primrose
17 days ago
I’m really sorry for the faulty wishing well and the lack of response so far. Please email our customer care team with your order details so we can urgently look into a replacement or refund for you.
Datum nákupu: 18/05/2026
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Důvěryhodný zákazník
Ověřeno Feefo
18 days ago
Products were as described but courier could have taken more care to ensure they were delivered without damage (they were just chucked in the back of his lorry).
primrose-uk
Primrose
18 days ago
Thanks for your feedback and I’m sorry to hear about the courier’s handling of your order – that’s not the standard we expect; if you’d like us to look into this further or there was any damage, please contact our customer care team.
Recenze produktu
primrose-uk
Primrose
18 days ago
Thank you for your lovely feedback – we’re delighted to hear you’re happy with the quality and sturdiness of your purchase.
primrose-uk
Primrose
18 days ago
Thank you for your feedback and for choosing to order with us again. 😊 We're sorry the panel arrived a little battered, but glad it was still usable and matched the description.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.