Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze PharmXtra

LA

Laura

Ověřeno Feefo

Scotland

4 years ago

Co říká Laura o PharmXtra:

Excellent company

I have used EU meds for a while now, the state of our GP services at the moment means I can order what I need, quickly and discreetly, delivery is super fast and prices reasonable, would highly...

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Chloe

PharmXtra

3 years ago

Hi There, Thanks so much for sharing your experience with us and leaving a 5 star review! Kind Regards, EU Meds

0

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Consistently great service

Ordering is straightforward, there are appropriate checks and balances and delivery is usually about a week (that’s my only pain). Happy with the quality and customer service is quick, professional...

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Chloe

PharmXtra

3 years ago

Hi there, Thank you for leaving a 5* Review! We appreciate your business Kind Regards, EU Meds

0

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Disappointing service

Always takes 5 or 6 days to dispatch items, which directly contradicts their dispatch emails. The tracking reveals the true dispatch date. Generally expect it to take 8 or 9 days. More if there’s a...

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Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

3

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Still not had my delivery even though they took money immediately- 5 days ago now. Can not track the package, the link does t work, and no body answers their phone

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. We do not have a phone line currently available at the moment, sorry for the inconvenience. Kind Regards EU Meds

8

SI

Simon

Ověřeno Feefo

4 years ago

Co říká Simon o PharmXtra:

Top notch service

Fast secure delivery as always. Fantastic service and awesome people to deal with. Highly recommend.

Chloe

PharmXtra

3 years ago

Hi There, Thanks so much for sharing your experience with us and leaving a 5 star review! Kind Regards, EU Meds

0

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Delivery well over a week

Delivery is very slow. A week since ordering and Royal Mail still haven’t received it, let alone me.

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

3

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Waiting over a week for order

They say the delivery time is quick but it isn’t. You wait over a week to get your order and if you email them you don’t hear anything for days.

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

3

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

You’ve helped me beyond words

Was supplied when really really needed for my ailment. My extreme pain is so difficult to handle and affects my mental health too as my condition is not going to get better

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Order finally arrived

Have used EU meds a few times & received items quickly & had no problem. But this order I’ve not received & the tracking numbers given aren’t working. Really disappointed. They said it would take 5/7...

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Chloe

PharmXtra

3 years ago

Hi there, Thank you for leaving a review and also bringing this to our attention by updating your review. We have had some uncommon instances with the courier recently and currently working to get these resolved as soon as we can. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

3

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

the track number that they give me didn't work for 2 days but i have received my order in 4 days

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

Recenze společnosti PharmXtra

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?