Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze PharmXtra

Zobrazení všech 7,253 recenzí

martin

Ověřeno Feefo

4 years ago

Co říká martin o PharmXtra:

Sleeping pills

Ordered tablets still not got them

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com and they will be happy to help you further. Kind Regards EU Meds

diane

Ověřeno Feefo

4 years ago

Co říká diane o PharmXtra:

non delivery of meds

by informing that they cant deliver meds in a timely fashion

Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

Claire

Ověřeno Feefo

4 years ago

Co říká Claire o PharmXtra:

Still waiting for my orders

My orders still have not arrived and the tracking numbers do not work

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

Claire

Ověřeno Feefo

4 years ago

Co říká Claire o PharmXtra:

Orders cancelled or delayed

My last order was cancelled after 2 weeks and I’m still waiting for my current orders and I’m starting to wonder if they are ever going to arrive!

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

The delivery times and updates otherwise they are very good

Chloe

PharmXtra

3 years ago

Hi there, Thank you for leaving a Review! We appreciate your business and strive to do better regarding the delivery. Kind Regards, EU Meds

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Order still not dispatched, despite being told it was shipped a week ago.

Despite being told my order was dispatched a week ago, it still hasn't been sent. Customer service are helpful but slow to respond. Disappointing.

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

Angela

Ověřeno Feefo

4 years ago

Co říká Angela o PharmXtra:

Excellent

Great service all ways gets back to you when u need to email them wud recommend to family and friends

Chloe

PharmXtra

4 years ago

Hi There, Thanks so much for sharing your experience with us and leaving a 5 star review! Kind Regards, EU Meds

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Not delivered

Deliver orders

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Awful, I’ve been waiting for my meds and still haven’t received them yet

Late still not received them

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

Důvěryhodný zákazník

Ověřeno Feefo

4 years ago

Easy and Quick

Very easy to use and very quick to respond to any issues not that I’ve had many. The only problem was the tracking via Royal Mail. As it came from Europe you only get notice that it’s been sent and...

Přečíst další

Chloe

PharmXtra

4 years ago

Hi there, Thank you for this 5 star review. We appreciate that you found it easy to use and had a fast delivery. Kind Regards, Chloe

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti PharmXtra

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?