Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

PharmXtra Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 6,426 recenzí

Marlene

Ověřeno Feefo

3 years ago

Co říká Marlene o PharmXtra:

Ordered on the 9th September still haven’t received it

Ordered on the 9th September still haven’t received it, I emailed but still haven’t had reply that’s why it’s only 3 stars

Oscar

PharmXtra

3 years ago

Hi there, We are so sorry for the delays. Please be assured your parcel has left our pharmacy and is currently on its way to Royal Mail. Once Royal Mail has scanned your parcel they will confirm your delivery date and time. Unfortunately until your tracking has updated with Royal Mail, we do not have any further updates at this time.

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Not bad

Overall pretty good! Although Royal Mail tracking said “sender despatching item” for 4 days, I thought that I’d been caught out but after contact my order was sent that day, I understand that theses...

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Oscar

PharmXtra

3 years ago

Hi there, Thank you for this 5-star review. Kind Regards

Abigail

Ověřeno Feefo

3 years ago

Co říká Abigail o PharmXtra:

No product.

It hasn't arrived and the tracking number for royal mail doesn't work. I would like either the product I bought or a refund.

Oscar

PharmXtra

3 years ago

Hi there, We are so sorry for the delays. Please be assured your parcel has left our pharmacy and is currently on its way to Royal Mail. Once Royal Mail has scanned your parcel they will confirm your delivery date and time. Unfortunately until your tracking has updated with Royal Mail, we do not have any further updates at this time.

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Excellent service

Very happy for prompt response and delivery ! Happy some of the out of stock meds are back

Oscar

PharmXtra

3 years ago

Hi there, Thank you for this 5-star review. Kind Regards

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Good service

Ordered from them before, yes there maybe some delays but over all the service is fantastic, the customer support staff are brilliant and will keep you up to date. I feel some people are judging them...

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Oscar

PharmXtra

3 years ago

Hi there, Thank you for this very informative 5-star review. Kind Regards

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Good, but faster delivery would be great

A bit of confusion about !y name at first but all was sorted eventually. Order placed 7th Sept, received 13th which is quite good but not the 2day service they advertice especially as I placed by...

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Oscar

PharmXtra

3 years ago

Hi, Thank you for this review. Please be advised that tracked 24 is a 3-5 working day delivery service. Kind Regards

Abigail

Ověřeno Feefo

3 years ago

Co říká Abigail o PharmXtra:

Not a scam

My mate order took a lot longer then usual but came,replied with a day or 2 by email wasn't rude at all,it took 6 weeks but that was the first time that happened,my mate said he'll be using them all...

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Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Ordered the 05th and approved and shipped but Royal Mail has not received

Just keep customers up to date as issues do happen. I have always had a good experience except here. I am happy to update.

Oscar

PharmXtra

3 years ago

Hi there, We are so sorry for the delays. Please be assured your parcel has left our pharmacy and is currently on its way to Royal Mail. Once Royal Mail has scanned your parcel they will confirm your delivery date and time. I would advise to wait for your tracking number to be scanned and activated by Royal Mail. Unfortunately due to technical issues with Royal Mails system, it is taking much longer than usual for scans to be shown on the tracking page. We are also currently back logged with high volumes of orders, so this is also causing a slight delay. We really appreciate your patience during this time and sincerely apologise for any inconvenience caused. Unfortunately until your tracking has updated with Royal Mail, we do not have any further updates at this time. Kind Regards

Důvěryhodný zákazník

3 years ago

Additional comment. I have rescored to 5. My Order arrived on 7th working day. Experience tells me all orders have been received. The meds are U.K. BRAND and the tracking number is wrong. A probable case of influx of Orders. But I am pleased and others I hope will get there’s.

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Great service really quick delivery

Oscar

PharmXtra

3 years ago

Hi there, Thank you for this positive review. We appreciate this and we hope we can keep being a fast and reliable service. Kind Regards

Důvěryhodný zákazník

Ověřeno Feefo

3 years ago

Excellent

Overall very happy. Ordered 7th Sept and delivered by Royal Mail on the 13th. Would highly recommend!

Oscar

PharmXtra

3 years ago

Hi there, Thank you for recommending us. Kind Regards

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti PharmXtra

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?