Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Paymentshield Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/paymentshield | Feefo

Zobrazení všech 677 recenzí

Trusted Customer

6 years ago

Datum nákupu: 30/11/2018

Co říká Trusted Customer o Paymentshield:

Not happy

I am so shocked that I have to pay a fee to stay with payment shield. Surely you should be providing an incentive for me to remain with you. I am really not happy with this and intend to look...

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Andrew

Paymentshield

6 years ago

Hi Julie,

Thank you for providing us with your feedback. I have passed your comments onto our customer operations team to investigate and contact you to discuss.

Have a good weekend

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 30/11/2018

Co říká Trusted Customer o Paymentshield:

This was just renewal and price was comparable to last year

Andrew

Paymentshield

6 years ago

Good Afternoon Rosemary,

Thank you for your positive review of our service, specifically around your recent renewal with us. We really appreciate you taking the time give us your feedback.

Have a good weekend

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 30/11/2018

Co říká Trusted Customer o Paymentshield:

Too Long to report claim

It took 2 days for my claim to be reported

Andrew

Paymentshield

6 years ago

Afternoon Kemar,

Thank you for taking the time to leave us your feedback about our service. I'm sorry to hear your claims experience did not meet your expectation.

I will pass your feedback and details onto our insurer team so we can understand how to improve.

Thank you

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 31/10/2018

Co říká Trusted Customer o Paymentshield:

calm and knowledgable

Andrew

Paymentshield

6 years ago

Good Afternoon Sandra,

Thank you for your 5 star review of our service. We appreciate you taking the time to leave us your feedback.

Have a good weekend.

Andrew

Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 31/10/2018

Co říká Trusted Customer o Paymentshield:

very good service

Andrew

Paymentshield

6 years ago

Good Morning Derek,

Thank you for taking the time to leave us a 5 star review on feefo. It's always great to read customer feedback about our service and that you'd recommend us to your friends and family.

All the best

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 31/10/2018

yes i would recommend them to our friends a good policy for the money comparing them to others in the market

Andrew

Paymentshield

6 years ago

Good Morning,

We really appreciate your 5 star review and for taking the time to give us your feedback. We're thrilled to learn you would recommend us to your friends and that you're happy with your policy.

Thank you

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 16/10/2018

Co říká Trusted Customer o Paymentshield:

Very satisfied, I would recommend paymentshield.

Andrew

Paymentshield

6 years ago

Afternoon Anthony,

Thank you for your review on feefo. We're thrilled to learn that you're satisfied with our service and that you'd recommend us.

We really appreciate you taking the time to give us such positive feedback.

All the best

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 30/08/2018

Co říká Trusted Customer o Paymentshield:

Bardzo dobra firma

Nie ma problemu z wypłata odszkodowania

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 15/10/2018

good service and quote.

Andrew

Paymentshield

6 years ago

Morning,

Thank you for taking the time to leave us your 5 star review on feefo. We're delighted to learn you're happy with our service and that you'd recommend us to friends and family.

We really appreciate it.

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 27/08/2018

Satisfied customer

Really helpful customer service they helped me when I had a claim it was quick and uncomplicated. That's what we want

Andrew

Paymentshield

6 years ago

Good Morning,

We're thrilled to hear about your positive experience of our service and that you'd recommend us to your friends and family.

Thank you for your 5 Star review, we really appreciate it.

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Paymentshield

Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.

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08448921700

A: 40 Mitre Street, Aldgate, Greater London, EC3A 5BZ, United Kingdom

Proč věřit recenzím Feefo?