Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Paymentshield Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/paymentshield | Feefo

Zobrazení všech 677 recenzí

Trusted Customer

6 years ago

Datum nákupu: 31/01/2019

Co říká Trusted Customer o Paymentshield:

Happy as it is.

Andrew

Paymentshield

6 years ago

Hi Stuart,

Thank you for leaving us your feedback and taking the time to do this. We really appreciate it.

All the best

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 30/01/2019

Co říká Trusted Customer o Paymentshield:

No contact after last email I'm not happy I want to cancel my policy

I wasn't sent a renewal price I'm quite disgusted

Andrew

Paymentshield

6 years ago

Good Morning Jeanette,

I'm sorry to hear that you've not been sent your renewal documents. I've passed your details over to our customer operations team to investigate and contact you.

Please accept my apologies, this is not the level of service we aim to deliver to our customers.

Thank you

Andrew, Paymentshield

Trusted Customer

6 years ago

This has not been resolved please get in contact with me

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 31/01/2019

As I said I can’t remember my purchade assuming I made one

I have just looked at my phone the reason I have not written a review is because I can’t remember what I purchased as I had taken a bad chest infection and Doctor thought I should stay with my...

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Trusted Customer

Perth, Scotland..

6 years ago

Datum nákupu: 31/01/2019

Co říká Trusted Customer o Paymentshield:

Happy, Happy, Happy !!!

No complaints. Just compliments regarding the simplle and easy method of activating an account and the very informative explanation of the services.

Andrew

Paymentshield

6 years ago

Hi Jack,

Thank you for your feedback about our service.

We really appreciate you taking the time to share this with us.

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 31/01/2019

Excellent value for money

Andrew

Paymentshield

6 years ago

Good Morning,

It's great to read you feel our service is excellent value for money. Thank you for leaving us such positive feedback, we really appreciate it.

Have a great weekend

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 31/01/2019

I would not recommend Paymentshield because of my experience with them.

Don’t be so pushy on the phone, pause for breath and give the person you are talking to time to ask questions. I wasn’t going to renew my policy with Paymentshield but a lump sum was taken from my...

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Andrew

Paymentshield

6 years ago

Good Morning,

I'm sorry to read that your experience of our service has not been more positive. I have passed your feedback and details to our customer service team for further investigation. Please be assured this is not the level of service we strive to deliver to our customers.

Thank you for taking the time to leave us your feedback and the opportunity for us to put it right.

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 31/01/2019

Co říká Trusted Customer o Paymentshield:

Very efficient and helpfull

Pleasant staff nothing was too much trouble

Andrew

Paymentshield

6 years ago

Morning David,

Thank you for taking the time to leave us your feedback about our service. It's great to read about your positive experience with the team.

Have a great week

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 31/01/2019

Co říká Trusted Customer o Paymentshield:

I found the staff very helpful and friendly.l, even though my call was near closing time I was not rushed and everything explained in a clear and polite manner. Would definitely recommend

Andrew

Paymentshield

6 years ago

Hi Deborah,

We really appreciate you taking the time to leave us your feedback about our service. It's great to hear about your positive interaction with a member of the team and that you'd recommend us to your friends and family.

Thank you

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 31/01/2019

No effort

No effort from me, had it all arranged by mortgage people

Andrew

Paymentshield

6 years ago

Good Morning,

Thank you for leaving us your feedback about our service.

All the best

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 31/01/2019

Co říká Trusted Customer o Paymentshield:

Renew policy

Not sure, I didn't have much to go on, I paid for the policy and now just see how I feel during the year.

Andrew

Paymentshield

6 years ago

Morning David,

We really appreciate you for taking the time to leave us your feedback.

Thank you
Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Paymentshield

Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.

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08448921700

A: 40 Mitre Street, Aldgate, Greater London, EC3A 5BZ, United Kingdom

Proč věřit recenzím Feefo?