Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Paymentshield Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/paymentshield | Feefo

Zobrazení všech 677 recenzí

Trusted Customer

Bournemouth

6 years ago

Datum nákupu: 28/02/2019

Co říká Trusted Customer o Paymentshield:

Very pleased with their service. Always helpful on the phone. I would highly recommend them.

Andrew

Paymentshield

6 years ago

Hi Yvonne,

Thank you for leaving us such a lovely review. We really appreciate you taking the time to do this. It's great to hear you've found the team to be helpful and that you'd recommend us to your friends and family.

All the best

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

6 years ago

Datum nákupu: 28/02/2019

I did not want to go paperless and waited for my renewal to come by email or post but I did not get a thing But they did take the money out of my account so I emailed the twice and still no response....

Přečíst vše

Andrew

Paymentshield

6 years ago

Good Afternoon,

I'm sorry to hear that you didn't receive your renewal invitation in the post as expected. I believe you've spoken with a member of the team earlier today and a new set of documents are on their way to you.

Thank you for taking the time to share your feedback and for giving us the opportunity to put it right.

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 28/02/2019

Co říká Trusted Customer o Paymentshield:

Helpful and friendly staff.

Andrew

Paymentshield

6 years ago

Good Morning John,

Thank you for taking the time to share your experience about our service. It's great to read that you've found the team to be helpful and friendly.

We really appreciate you taking the time to do this

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 31/01/2019

Co říká Trusted Customer o Paymentshield:

Good choice made

Minimal hassle and minimal contact nothing really goes wrong

Andrew

Paymentshield

6 years ago

Good Morning Leah,

Thank you for your 5 star review of our service! It's great to read that you're finding us to be minimal hassle, as it should be!

We really appreciate you taking the time to share your feedback with us.

Take care

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 28/02/2019

Co říká Trusted Customer o Paymentshield:

quick and easy service and yes I would recomend them and I still use them

Andrew

Paymentshield

6 years ago

Good Morning Margaret

Thank you for sharing your experience of our service. It's great to read how easy you find us to use and that you'd recommend us to your friends and family.

We appreciate you taking the time to leave us your feedback

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 27/02/2019

Co říká Trusted Customer o Paymentshield:

Good offers and excellent services

Andrew

Paymentshield

6 years ago

Good Morning George,

Thank you for taking the time to share your experience of our service. I'm delighted to read you feel we provide an excellent service and it's great to see you'd recommend us to your friends and family.

All the best

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 27/02/2019

Co říká Trusted Customer o Paymentshield:

Competitive easy-to-use insurance

Easy to use insurance company - competitive quotes and all done online which makes it all simple.

Andrew

Paymentshield

6 years ago

Good Morning Richard,

What a brilliant review to read on this rainy morning. We really appreciate you taking the time to share your experience.

Thank you

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 28/02/2019

Co říká Trusted Customer o Paymentshield:

yes

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 27/02/2019

Co říká Trusted Customer o Paymentshield:

Service was good talking to but I did not get the emails they said the will send in 24 hours

Andrew

Paymentshield

6 years ago

Good Afternoon Erjon,

Thank you for taking the time to leave us your feedback. I'm glad to hear that the service on the phone was a positive experience and I'm sorry to hear you did not receive the email you were advised of.

I have passed your feedback on to our customer service team for further investigation.

Thank you
Andrew

Trusted Customer

6 years ago

Thank you for coming back yes still have not received my invoice for the payment and the new documents still waiting

Andrew

Paymentshield

6 years ago

Good Evening Erjon,

I have spoken with our customer service team and they have called the mobile number we have on our system but the call is not connecting. They have also advised a member of the team will email you requesting an alternative contact number whilst providing their direct contact number.

Thank you

Andrew

Prohlédnout si celou recenzi zákazníka

Trusted Customer

6 years ago

Datum nákupu: 28/02/2019

Co říká Trusted Customer o Paymentshield:

Not happy

I didn't get any information was not sure I was still insured

Andrew

Paymentshield

6 years ago

Good Afternoon Helen,

Thank you for leaving us your feedback. I have passed your details to our customer service team for further investigation.

We appreciate you taking the time to share your experience with us.

Andrew, Paymentshield

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Paymentshield

Paymentshield work hard to make life easier for their policyholders, especially when life doesn’t go to plan. Paymentshield offer 5 Star Defaqto rated insurance products and partner with cherry picked insurers who provide a claims service centred on keeping families in their homes or getting them back there as quickly as possible.

Přečíst vše

08448921700

A: 40 Mitre Street, Aldgate, Greater London, EC3A 5BZ, United Kingdom

Proč věřit recenzím Feefo?