Recenze společnosti Panasonic UK

Dear Customer, Thank you for your feedback and let me apologize for any inconvenience we have caused. Our customer support team offers support both on the phone and on chat, in order to provide the best customer care possible. We would recommend calling us anytime it is possible, as that way we can offer support the most efficient and quickest way. You can contact us on 0344 844 3899 from Monday till Friday between 9-17. Nevertheless, we can only apologize for the delay in assisting you and for the trouble caused. We will look into the reason why we were unable to help in the initial contact with you so that we can investigate the matter and take the chance to learn from it, in order to avoid such situations in the future. Again, I am sorry for the frustration caused and I hope we will be able to better assist moving forward. Kind Regards, Panasonic Customer Support Team

Dear Customer, Thank you for your feedback and let me apologize for the inconvenience. We strive to be prompt in dispatching the orders and to honor our next day delivery, however, when working alongside a delivery company, the greatest part of the delivery process falls into their control. Indeed, you should have been notified and provided a timeframe when the delivery person would arrive with the parcel and hand it to you personally. Nevertheless, we can only apologize for the frustration caused and for the way this has unfolded. Should we be able to assist with anything else or you would need support with the product, do not hesitate to contact us as we will be happy to help. Kind Regards, Panasonic Customer Support Team