The whole ordering process was straightforward and there was good information about the delivery, because of the day that it was ordered and my location, it took a bit longer to arrive.
0
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JD
JOSEPH DOCKRAT
Ověřeno Feefo
GBR
14 days ago
Co říká JOSEPH DOCKRAT o Panasonic UK:
Customer Service excellent
The customer service , was very helpful and sorted out a discount voucher , which hadn't been sent by email, quick response and sorted very quickly , so actually purchased the item i was interested...
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0
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CM
Chris MM
Ověřeno Feefo
GBR
14 days ago
Co říká Chris MM o Panasonic UK:
Fantastic 4 in 1 Microwave
Fantastic 4 in 1 Microwave, I recently purchased the Panasonic NN-CD58RSBPQ and it is brilliant! Having the ability to Microwave, Air fry, Grill and Oven cook food in one device is amazing. It's very...
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0
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JR
James Smith-Ross
Ověřeno Feefo
GBR
14 days ago
Co říká James Smith-Ross o Panasonic UK:
Guarantee honoured - improved product bought.
Helpful and patient - resolved the problem and I ended up with a refund for a microwave which had stopped working within the warranty period and receiving a discount on a new, improved version.
0
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Důvěryhodný zákazník
Ověřeno Feefo
14 days ago
Speedy delivery
0
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Důvěryhodný zákazník
Ověřeno Feefo
14 days ago
No comment
From your apps, it said when you order midday, you receive the product the next day, but that's not true, I received it more than 3 days later
Panasonic Customer Care UK
Panasonic UK
11 days ago
Hello,
Thank you for taking the time to leave your review. We’re sorry to hear your order arrived more than three days later than you expected. We completely understand how disappointing and inconvenient it is when the delivery timing shown in the app doesn’t match what actually happens.
For standard items, we aim to achieve Next Business Day Delivery when an order is placed before midday, Monday to Friday. Orders placed after midday (or over a weekend/bank holiday) will usually be delivered on the second business day (for example, orders placed on Sunday should be delivered on Tuesday).
That said, we appreciate that your experience didn’t meet those expectations, and we apologize for the frustration this caused.
You can find more information about delivery timeframes here: https://store.eu.panasonic.com/uk/delivery-information
If you’d like us to look into your delivery further, or if you need any additional help, please contact Panasonic Customer Support on 0344 844 3899.
Kind Regards,
Panasonic Customer Support Team
0
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JL
John Limbert
Ověřeno Feefo
14 days ago
Co říká John Limbert o Panasonic UK:
Excellent
Excellent
0
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Důvěryhodný zákazník
Ověřeno Feefo
14 days ago
0
Sdílet
RH
Ronald Hawkins
Ověřeno Feefo
GBR
14 days ago
Co říká Ronald Hawkins o Panasonic UK:
Awesome Service
I bought replacement heads for my shaver and they are fantastic. Service was also extremely fast.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.