Recenze společnosti Panasonic UK

Hello Lawrence, We’re very sorry to hear about your experience and disappointed to learn that the item is not working as expected. We understand how frustrating this must be, especially after making an adjustment to the product and then finding it unsuitable for your needs. Please accept our apologies for the inconvenience caused. We would like the opportunity to look into this further and see how we can assist you. If required, please call us at 0344 844 3899 to reach Panasonic Customer Support. Kind Regards, Panasonic Customer Support Team

Hello, Thank you for taking the time to share your feedback, and we’re very sorry to hear how disappointing your experience with the SD-PMC100 has been. We understand your frustration. For a bread maker, clear and precise recipes are an essential part of using the product properly, and we appreciate your point that bread making requires accuracy rather than guesswork. We also understand your comparison with older Panasonic models, such as the SD-2501, which included more comprehensive recipe guidance. We’re sorry that the recipe support provided with the SD-PMC100 manual has not met your expectations, and that the pictogram-based format has made it more difficult to follow. We appreciate you highlighting this, as feedback like yours is important and helps us understand where improvements are needed. If required, please call us at 0344 844 3899 to reach Panasonic Customer Support or visit https://support-uk.panasonic.eu/ for more contact options. Our team will be happy to assist further. Kind Regards, Panasonic Customer Support Team

Hello Rich, We're sorry to hear that what should have been a simple return turned into a frustrating experience. I understand how disappointing it is when a straightforward process becomes more difficult than expected, and we apologize for the inconvenience caused. We appreciate you bringing this to our attention. Kind Regards, Panasonic Customer Support Team