Recenze společnosti Online Pound Store

Hi, I am very sorry to hear that your order hasn't arrived as expected. I have looked into your tracking and can see the delay, so I have opened an official enquiry with the courier to locate the parcel immediately. As discussed in our email, if we don't have a definitive update by Friday, we will provide an immediate resolution (such as a full refund or replacement). Thank you for your patience while we fix this for you. Kind regards, OPS

Hi, Thank you for your feedback. We are sincerely sorry that your items arrived damaged; unfortunately, parcels can occasionally be mishandled during transit despite our best efforts with packaging. As soon as you alerted us, we processed a priority replacement to ensure you received your order in perfect condition. We hope you are happy with the replacement items, and we appreciate your patience while we resolved this for you. Kind regards, OPS