Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Neptune Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/neptune | Feefo

Zobrazení všech 9,955 recenzí

Důvěryhodný zákazník

4 years ago

Datum nákupu: 24/02/2021

The ordering process online was very easy, they kept me updated on delivery. Delivery team brilliant. Love our new outside furniture

Ellie Millican

Neptune

4 years ago

Thank you so much! I'm so pleased you love your new furniture, hopefully it won't be long until we see sunnier and warmer weather, so you can spend some time enjoying your new pieces!

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 31/12/2020

Top Quality Products withCustome Service to Match!

Great service and gorgeous products! Staff kept me updated on my order which was delayed due to Covid and Brexit. Staff could not have been more helpful or friendly when contacted via email or...

Přečíst vše

Ellie Millican

Neptune

4 years ago

Thank you so much! It is so great to hear that you have enjoyed the experience with us, from the beginning to the end. I hope you love your new pieces for many years to come!

Recenze produktu

Barney Durrant

4 years ago

Datum nákupu: 20/02/2021

Co říká Barney Durrant o Neptune:

Excellent service

Excellent service, clear communications on arrival times, efficient installation and removal of all waste!

Ellie Millican

Neptune

4 years ago

Hi Barney, thank you so much for the great feedback, it is so lovely to read! I'm so pleased you love the workstation, and I hope it makes a great addition to your home! Have a lovely weekend.

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 08/03/2021

Very professional.

Excellent communication and delivery meant gift arrived before expected date. Beautifully gift wrapped.

Ellie Millican

Neptune

4 years ago

Thank you so much for the great feedback, I'm pleased you are happy with your experience and you liked the gift wrap and candle! Have a lovely weekend!

Recenze produktu

Clare McGowne

4 years ago

Datum nákupu: 30/01/2021

Co říká Clare McGowne o Neptune:

Lovely stuff, but had to wait a long time for it to arrive

Delivery took a very long time and there was no split delivery option for items which were available immediately

Recenze produktu

Ellie Millican

Neptune

4 years ago

Hi Clare, thank you for your review. I'm so sorry that the items on your order were on a longer lead time, and you were not able to split the order. If you order again with us, I would recommend jumping onto our live chat function, as we may be able to split the order up for you! I'm really pleased however that you love the glasses! I hope you enjoy many Martinis and cocktails in them!

Důvěryhodný zákazník

4 years ago

Datum nákupu: 18/02/2021

Friendly and helpful staff at the Chester store. Click and collect service was well managed.

Ellie Millican

Neptune

4 years ago

Thank you so much for the lovely feedback! It is great to hear you are happy with the whole experience! Have a lovely weekend!

Důvěryhodný zákazník

4 years ago

Datum nákupu: 07/03/2021

It was easy to order, arrived promptly and the candles smell really nice. Great gift for my parents.

Laura Munslow

Neptune

4 years ago

I am happy to read you like the scent and all went well with your order! Thank you so much for taking the time to leave a review and we look forward in welcoming you back soon! Have a lovely start to your weekend!

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 07/03/2021

Easy to order, excellent service.

Easy to order from website. Delivery was as expected and on time. Nicely packaged too. Items I received were lovely and exactly what I wanted.

Laura Munslow

Neptune

4 years ago

Thank you so much for taking the time to leave us a review and letting us know everything went well for your order. I hope you have a lovely rest of the week and we will look forward to welcoming you back soon!

Recenze produktu

Důvěryhodný zákazník

4 years ago

Datum nákupu: 12/03/2021

Excellent service

Very efficient & quick to respond by email. Friendly staff & professional

Laura Munslow

Neptune

4 years ago

Thank you so much for leaving us a review! I am so happy to read you have been happy with our team and I hope you love your items once they arrive!

Recenze produktu

Paula Coley

BIRMINGHAM

4 years ago

Datum nákupu: 06/03/2021

Co říká Paula Coley o Neptune:

I AM VERRY PLEASED WITH THE LIGHTS ! NICE QUALITY JUST WHAT I WANTED FOR MY KITCHEN. THANK YOU

Laura Munslow

Neptune

4 years ago

Thank you for a lovely review, Paula! I am so happy to see the lights were just what you were after and I am sure they will compliment your home beautifully! I hope we have the opportunity to welcome you back again soon!

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Neptune

Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune is an interiors retailer recognised for its exacting standards, design-led aesthetic and expert craftsmanship. Perhaps most well-known for its kitchens, every Neptune piece is designed for a lifetime of use, with its trademark ‘look’ being rooted in British heritage.

Přečíst vše

01793 427300

Blagrove, Swindon, Wiltshire, SN5 8YG, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Neptune

Chatto Sofa & Oatmeal Seat CushionVíce recenzí pro tento výrobek (7,122)Prohlédnout si stránku výrobku

White Glove ServiceVíce recenzí pro tento výrobek (7,122)Prohlédnout si stránku výrobkuGreat product. Very good quality and packaged with great care and attention so it arrived in perfect condition.

Chichester Deluxe Workstation TopVíce recenzí pro tento výrobek (7,122)Prohlédnout si stránku výrobkuOutstanding piece - well made, functional and looks good

Austen Seascape Scented CandleVíce recenzí pro tento výrobek (7,122)Prohlédnout si stránku výrobkuStrong and distinctive smelling candle leaving a pleasant aroma in the room.

Mayfair Martini Glasses, set of twoVíce recenzí pro tento výrobek (7,122)Prohlédnout si stránku výrobkuGorgeous, an modern twist on a classic. Just the right size.

Standard Parcel Service (by Royal Mail)Více recenzí pro tento výrobek (7,122)Prohlédnout si stránku výrobku

Standard Parcel Service (by Royal Mail)Více recenzí pro tento výrobek (7,122)Prohlédnout si stránku výrobkuArrived as expected, on time and well packaged.

Moreton 6 Seater Rectangular Dining Table, Natural OakVíce recenzí pro tento výrobek (7,122)Prohlédnout si stránku výrobkuHaven’t received the product as yet but the efficiency of service was excellent. Quick to respond to queries

Keats Conical Pendant, BronzeVíce recenzí pro tento výrobek (7,122)Prohlédnout si stránku výrobkuVERY GOOD QUALITY ! THANK YOU

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?