Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

My Cruises Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/mycruises | Feefo

Zobrazení všech 1,895 recenzí

Karen Lee Small

5 years ago

Datum nákupu: 14/08/2019

Co říká Karen Lee Small o My Cruises:

Simple and easy to do over the phone.

Everything I asked for was attended to and a conformation email was sent. Nothing was too much trouble and was easy to do over the phone.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 29/10/2019

They were very helpful and I had an excellent experience in talking to Kelly

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Cathy Beale

Brisbane

5 years ago

Datum nákupu: 26/09/2019

Co říká Cathy Beale o My Cruises:

So far so good, only paid deposit, but service via email/phone is tops!

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 16/08/2019

Friendly & Efficient Service

My booking was handled quickly and efficiently by Kim Buckley who was warm and friendly. My changes to flights was also no problem and confirmed all changes with me. When somehow my booking for a NCL...

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Julie B

Sydney

5 years ago

Datum nákupu: 01/07/2019

Co říká Julie B o My Cruises:

I found the Customer Service guys very helpful & willing to answer any questions that I have had. Maria in Flight Ticketing has been most helpful in making our changes. 1st time dealing with My...

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 29/10/2019

My questions were answered to my satisfaction and the operator was very helpful

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Mardi Tero

5 years ago

Datum nákupu: 06/11/2019

Co říká Mardi Tero o My Cruises:

Quick and easy to finalise booking

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Jan Stinton

5 years ago

Datum nákupu: 10/07/2019

Co říká Jan Stinton o My Cruises:

Not sure whether they r a call centre, or actual travel agents🤨😳

All good for service. Waiting to hear about flights to Beijing from Perth.??!

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 04/10/2019

As a first time 'cruiser' the initial contact and booking experience was great, but there's no follow through and now feel a little anxious in our upcoming travel.

Charlene

My Cruises

5 years ago

Hi there, Thank you so much for booking your first cruise with us. We apologise for the lack of follow up. Be rest assured that all of the important information will be provided to ensure you are equipped with the knowledge necessary for your holiday. If there's anything that you would like to discuss with us, please don't hesitate to give us a call. We look forward to ensuring a smooth and enjoyable holiday for you. Kind Regards, My Cruises.

Důvěryhodný zákazník

5 years ago

Thankyou for your reply, looking forward to my holiday.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 16/10/2019

This is the first time for me dealing with My Cruises. I rated the experience at the highest level as I had no difficulty or misunderstandings. The process was very smooth. I have already recommended...

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O My Cruises

My Cruises is a unique Australian owned company whose aim is to make cruising less confusing. Offering a hand-picked selection of the best cruises and packaging them together with flights, transfers and added bonuses such as pre-cruise city breaks to create unbeatable value cruise holidays. Customer experience is our number one priority, and we ask every customer for a My Cruises review so we can constantly improve our customer service. My Cruises testimonials are consistently positive and our happy customers love the service they receive.

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Suite 127a, Level 1,, Oasis Centre Victoria Ave, Broadbeach, Queensland, 4218, Australia

Proč věřit recenzím Feefo?