Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

My Cruises Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/mycruises | Feefo

Zobrazení všech 1,895 recenzí

Důvěryhodný zákazník

5 years ago

Datum nákupu: 16/09/2019

The Staff have been most helpful each time I have needed to be in touch with them regarding a Cruise I am taking next year.

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Lauretta Baxter

5 years ago

Datum nákupu: 31/07/2019

Co říká Lauretta Baxter o My Cruises:

I was surprised to be asked how I felt about our cruise BEFORE any paperwork was done...

Charlene

My Cruises

5 years ago

Hi Lauretta, We acknowlege that our feedback questions require additional tailoring to our customers who are yet to travel. We hope our services thus far have been positive and you are looking forward to an exciting cruise holiday. If you require additional communication please reach feel free to reach out. Kind regards, My Cruises.

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Gail Smith

5 years ago

Datum nákupu: 03/07/2019

Co říká Gail Smith o My Cruises:

I would recommend my cruises the staff are friendly and they try to accommodate your requests which is important for your trip

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Simon Kale

5 years ago

Datum nákupu: 08/10/2019

Co říká Simon Kale o My Cruises:

Service????

Prior to booking good After, non existent. I have e mailed my consultant and had no reply Have called and had no reply. Not a good start really. Maybe things will improve over next few months

Charlene

My Cruises

5 years ago

Hi Simon, Thank you for your feedback. We have passed this on to the relevant department to speed up the communication process during busy periods and reach out to you soon. Rest assured, all is in place for an enjoyable cruise holiday that we very much hope you are looking forward to. Kind regards, My Cruises.

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Helen Cooper

5 years ago

Datum nákupu: 31/07/2019

Co říká Helen Cooper o My Cruises:

Actual holiday arrangements proving well done Appreciate very busy schedule of consultants but reply to emails on date promised were slow and needed frequent reminding from us

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Michael Rankine

5 years ago

Datum nákupu: 25/07/2019

Co říká Michael Rankine o My Cruises:

Great Service

The consultant Tabatha was terrific able to answer all my questions and provided good accurate information. Look forward to our experience now.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 10/08/2019

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Desmond Christiansen

Hervey Bay

5 years ago

Datum nákupu: 28/10/2019

Co říká Desmond Christiansen o My Cruises:

Gave prompt service and answered all enquiries to our satisfaction.

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Leanne Smith

Queensland, Australia

5 years ago

Datum nákupu: 30/06/2019

Co říká Leanne Smith o My Cruises:

I spoke with a lady name Tanya, she was very helpful and clear when answering any of our questions.

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Kenneth Knight

5 years ago

Datum nákupu: 11/08/2019

Co říká Kenneth Knight o My Cruises:

We have just completed the booking process and communication has been great

Janai was our first contact with your company and made the whole booking process very easy, explained the cruise and booking process very well, was very patient.

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Neobdržel/a jste pozvánku k recenzi?

O My Cruises

My Cruises is a unique Australian owned company whose aim is to make cruising less confusing. Offering a hand-picked selection of the best cruises and packaging them together with flights, transfers and added bonuses such as pre-cruise city breaks to create unbeatable value cruise holidays. Customer experience is our number one priority, and we ask every customer for a My Cruises review so we can constantly improve our customer service. My Cruises testimonials are consistently positive and our happy customers love the service they receive.

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Suite 127a, Level 1,, Oasis Centre Victoria Ave, Broadbeach, Queensland, 4218, Australia

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