Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

My QLD Holiday Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/my-qld-holiday | Feefo

Zobrazení všech 1,646 recenzí

Trusted Customer

MONTEREY nsw

9 years ago

Datum nákupu: 16/02/2016

Co říká Trusted Customer o My QLD Holiday:

Excellent customer setvice

Had a representative call me almost immediately I made the booking. She was more than happy to organise the flight times to suit us excellent

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Trusted Customer

Forster N S W

9 years ago

Datum nákupu: 07/02/2016

Co říká Trusted Customer o My QLD Holiday:

Dishonest and deceptive

MyQLD Hoiday notified us 2 weeks prior to the 29th April that returants and reception areas at the SHERETON MIRAGE PORT DOUGLAS would not be open for dinning due to the resort undergoing...

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Sarah Loughlin

My QLD Holiday

9 years ago

Hi Adrian, thanks so much for taking the time to send us feedback. I can see from your file that notice of the refurbishment was printed on all quotes and booking confirmations you were sent at the time of booking. You were also offered alternative accommodation once My Queensland were notified by the Sheraton of the closure of restaurants. Thank you again for your feedback and we apologise that you did not have a positive experience during your stay. Sarah.

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Důvěryhodný zákazník

9 years ago

Datum nákupu: 24/03/2016

Great packages, service could be better

Packages are great but booking ladies weren't the most helpful. Got shoved around between departments a few times and easy things were more difficult.

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Trusted Customer

Sydney

9 years ago

Datum nákupu: 11/02/2016

Co říká Trusted Customer o My QLD Holiday:

Happy travelers head north.

This is the 3rd Cairns holiday with My Qld Holidays in 3 years and we have received good service by telephone and follow up transaction confirmations from their staff.

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Důvěryhodný zákazník

9 years ago

Datum nákupu: 12/04/2016

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Trusted Customer

Shell cove

9 years ago

Datum nákupu: 11/04/2016

Co říká Trusted Customer o My QLD Holiday:

Unhappy

I Didn't receive my flight tickets or hotel package until I rang up asking where they were?? The package was over priced compare to the special that was advertised.. The Room smelt of mould.. I was...

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Sarah Loughlin

My QLD Holiday

9 years ago

Hi Lynne, we are sorry that you didn't have a positive experience booking with My Holiday Centre. Thank you for taking the time to send us the feedback, we will ensure this gets back to the relevant departments so we can provide more training and improve our processes. Kind Regards, Sarah

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Důvěryhodný zákazník

9 years ago

Datum nákupu: 26/04/2016

Easy

Very easy to organise and such a fantastic price.

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Důvěryhodný zákazník

9 years ago

Datum nákupu: 27/01/2016

Simple request for twin beds

Despite booking in January for a June visit and asking when we paid the final amount for twin beds for my sister and I the booking agent says it is not their ability to confirm and it's the resort's...

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Trusted Customer

9 years ago

Datum nákupu: 12/02/2016

Co říká Trusted Customer o My QLD Holiday:

Inadequate contact options

Unfortunately, the only contact is via a generic 1300 telephone number. Once we were allocated a consultant, we cannot ring that consultant direct. Ridiculously, if that consultant is not available,...

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Sarah Loughlin

My QLD Holiday

9 years ago

Hi Vicki, we are sorry that you didn't have a positive experience booking with My Holiday Centre. Thank you for taking the time to send us the feedback, we will ensure this gets back to the relevant departments so we can provide more training and improve our processes. Kind Regards, Sarah

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Trusted Customer

sydney

9 years ago

Datum nákupu: 12/04/2016

Co říká Trusted Customer o My QLD Holiday:

doing the booking was done with ease and very efficient as she knew her product well, and would use again for sure

yes excellent well looked after will use same girl next time

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Neobdržel/a jste pozvánku k recenzi?

O My QLD Holiday

My Queensland offers exceptional value package deals to the Sunshine State. Customer service is of the upmost importance to us and we pride ourselves on not only selling the best value holiday deals, but on providing an unmatched customer experience from beginning to end. We ask all of our customers for feedback so we can check our service levels and use the My Qld Holiday reviews to improve our processes and constantly evolve our customer experience.

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61 7 5555 8888

Suite 127a, Level 1,, The Oasis Shopping Centre, Victoria Avenue, Broadbeach, Queensland, 4218, Australia

Proč věřit recenzím Feefo?