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Recenze společnosti MSL

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Dobrá

MSL provides claims services & legal expenses insurance with a strong ethos of putting customers’ needs first.

Služba
3.9
/5

5

4

3

2

1

179

31

3

9

60

282

hodnocení za poslední rok

Zobrazení všech 2,339 recenzí
MH
Mr Nazmul Hussain
London
3 months ago
Datum nákupu: 31/03/2025
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Charney
MSL
3 months ago
Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team
Důvěryhodný zákazník
3 months ago
Datum nákupu: 03/04/2025
Poor Service with no idea what they are doing.
Not only did they ask for access to our bank details which they are not entitled to under out policy and non fault accident they did not call back when told they would. Also, when I asked for their...

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Charney
MSL
3 months ago
Good morning, Thank you for taking the time to complete our survey and share your thoughts on our service. We value all customer feedback and use it to help identify areas which require improvement. Your details have been passed to a member of our team who will be in contact to discuss your experience. The Customer Experience Team
MR
Mr Aminullah Rezai
London
4 months ago
Datum nákupu: 23/03/2025
Co říká Mr Aminullah Rezai o MSL:
Excellent customer service
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Charney
MSL
3 months ago
Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team
MR
Mr Aminullah Rezai
3 months ago
Excellent
Důvěryhodný zákazník
3 months ago
Datum nákupu: 02/04/2025
Professional
Very professional and helpful
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Charney
MSL
3 months ago
Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team
MW
Mr Christopher Wills
Dudley
3 months ago
Datum nákupu: 03/04/2025
Co říká Mr Christopher Wills o MSL:
Very professional
Very professional and helpful. I was very stressed but you made the experience so much easier. Thankyou
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Charney
MSL
3 months ago
Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team
Důvěryhodný zákazník
3 months ago
Datum nákupu: 02/04/2025
Very quick response and great help on ech step.
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Charney
MSL
3 months ago
Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team
Důvěryhodný zákazník
3 months ago
Datum nákupu: 26/03/2025
Worst Company to go with
Very doggy people, rude and don’t care about customers
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Charney
MSL
3 months ago
Good morning, Thank you for taking the time to complete our survey and share your thoughts on our service. We value all customer feedback and use it to help identify areas which require improvement. Your details have been passed to a member of our team who will be in contact to discuss your experience. The Customer Experience Team
Důvěryhodný zákazník
3 months ago
Datum nákupu: 28/03/2025
Good service
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Charney
MSL
3 months ago
Good afternoon, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team
ML
Mr Richard Arthur Lawson
London
3 months ago
Datum nákupu: 30/03/2025
Co říká Mr Richard Arthur Lawson o MSL:
Prompt service and explanation of the process.
They responded to my situation promptly and explained the process.
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Charney
MSL
3 months ago
Good afternoom, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team
Důvěryhodný zákazník
3 months ago
Datum nákupu: 29/03/2025
Facing too much trouble
I am facing too much trouble to manage accident issues.
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Charney
MSL
3 months ago
Good afternoon, Thank you for taking the time to complete our survey and share your thoughts on our service. We value all customer feedback and use it to help identify areas which require improvement. Your details have been passed to a member of our team who will be in contact to discuss your experience. The Customer Experience Team
O MSL
MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.
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MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom
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O MSL
MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.