Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

MSL Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/msl | Feefo

Zobrazení všech 2,339 recenzí

Mr Nazmul Hussain

London

3 months ago

Datum nákupu: 31/03/2025

Charney

MSL

3 months ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 03/04/2025

Poor Service with no idea what they are doing.

Not only did they ask for access to our bank details which they are not entitled to under out policy and non fault accident they did not call back when told they would. Also, when I asked for their...

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Charney

MSL

3 months ago

Good morning, Thank you for taking the time to complete our survey and share your thoughts on our service. We value all customer feedback and use it to help identify areas which require improvement. Your details have been passed to a member of our team who will be in contact to discuss your experience. The Customer Experience Team

Prohlédnout si celou recenzi zákazníka

Mr Aminullah Rezai

London

4 months ago

Datum nákupu: 23/03/2025

Co říká Mr Aminullah Rezai o MSL:

Excellent customer service

Charney

MSL

4 months ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Mr Aminullah Rezai

3 months ago

Excellent

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 02/04/2025

Professional

Very professional and helpful

Charney

MSL

3 months ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Prohlédnout si celou recenzi zákazníka

Mr Christopher Wills

Dudley

3 months ago

Datum nákupu: 03/04/2025

Co říká Mr Christopher Wills o MSL:

Very professional

Very professional and helpful. I was very stressed but you made the experience so much easier. Thankyou

Charney

MSL

3 months ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 02/04/2025

Very quick response and great help on ech step.

Charney

MSL

3 months ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 26/03/2025

Worst Company to go with

Very doggy people, rude and don’t care about customers

Charney

MSL

3 months ago

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 28/03/2025

Good service

Charney

MSL

3 months ago

Good afternoon, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Prohlédnout si celou recenzi zákazníka

Mr Richard Arthur Lawson

London

3 months ago

Datum nákupu: 30/03/2025

Co říká Mr Richard Arthur Lawson o MSL:

Prompt service and explanation of the process.

They responded to my situation promptly and explained the process.

Charney

MSL

3 months ago

Good afternoom, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 29/03/2025

Facing too much trouble

I am facing too much trouble to manage accident issues.

Charney

MSL

3 months ago

Good afternoon, Thank you for taking the time to complete our survey and share your thoughts on our service. We value all customer feedback and use it to help identify areas which require improvement. Your details have been passed to a member of our team who will be in contact to discuss your experience. The Customer Experience Team

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O MSL

MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.

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0161 822 0088

MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom

Proč věřit recenzím Feefo?