Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

MSL Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/msl | Feefo

Zobrazení všech 2,335 recenzí

Důvěryhodný zákazník

3 months ago

Datum nákupu: 09/04/2025

Charney

MSL

2 months ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 10/04/2025

Excellent

Customer service was very good and everything was actioned very smoothly and all arrangements were made quickly so my car could get into repair as soon as possible.

Charney

MSL

2 months ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 30/01/2025

communication problems, app/email

I did not receive any answer to the question asked in the app / message, I also did not receive an answer to the email

Charney

MSL

3 months ago

Good afternoon, Thank you for taking the time to complete our survey and share your thoughts on our service. We value all customer feedback and use it to help identify areas which require improvement. Your details have been passed to a member of our team who will be in contact to discuss your experience. The Customer Experience Team

Důvěryhodný zákazník

3 months ago

improve communication via app, because it doesn't work. People are very nice and helpful, they work quickly

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 08/04/2025

Absolutely shocking

Charney

MSL

2 months ago

Good morning, Thank you for taking the time to complete our survey and share your thoughts on our service. We value all customer feedback and use it to help identify areas which require improvement. Your details have been passed to a member of our team who will be in contact to discuss your experience. The Customer Experience Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 08/04/2025

A very good customer service

Charney

MSL

2 months ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 07/04/2025

Very efficient, Very precise, listens to any questions I have.. Very good customer service.

Charney

MSL

3 months ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Prohlédnout si celou recenzi zákazníka

Mr Nazmul Hussain

London

3 months ago

Datum nákupu: 31/03/2025

Charney

MSL

3 months ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 03/04/2025

Poor Service with no idea what they are doing.

Not only did they ask for access to our bank details which they are not entitled to under out policy and non fault accident they did not call back when told they would. Also, when I asked for their...

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Charney

MSL

3 months ago

Prohlédnout si celou recenzi zákazníka

Mr Aminullah Rezai

London

3 months ago

Datum nákupu: 23/03/2025

Co říká Mr Aminullah Rezai o MSL:

Excellent customer service

Charney

MSL

3 months ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Mr Aminullah Rezai

3 months ago

Excellent

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

3 months ago

Datum nákupu: 02/04/2025

Professional

Very professional and helpful

Charney

MSL

3 months ago

Good morning, We are delighted you were pleased with the service you received and appreciate you taking the time to complete our survey. Kind Regards, The Customer Service Team

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O MSL

MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.

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0161 822 0088

MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom

Proč věřit recenzím Feefo?