Some parts were damaged in transit, but Mocka replace them quickly and we received them within 3 days.
We have ordered several pieces of furniture from Mocha, they are affordable and good quality...
The service was fantastic. I had annoyed the Mocka team on several occasions asking all sorts of questions and they we more than happy to assist, which helped in making the right decisions.
I really loved it! Fast delivery, both desk and chair in perfect condition, the guy from the delivery followed what I asked him. I’m really impressed with my experience. I’ll definitely recommend...
We got the Addi Buffet and they gave us the wrong door! We showed them we had the wrong part which they sent out immediately.
Shocking delivery company - tracking didn't update when we called they...
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Mocka Customer Service AU
Mocka
5 years ago
Thank you for your review, we appreciate your feedback. We are constantly looking for ways to improve our products and service and we will definitely pass this on. Kind Regards, Mocka Customer Service
I love the product however the company used to deliver is shocking
The delivery part of service is terrible. I ended up collecting it from the depot due to their incompetence and excuses - 2 weeks after they said I wasn’t home and left a card on the letterbox. I...
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Mocka Customer Service AU
Mocka
5 years ago
Thank you for your review, we appreciate your feedback. We can be contacted on hello@mocka.co.nz and are always happy to assist with delivery issues. We are constantly looking for ways to improve our products and service and we will definitely pass this on. Kind Regards, Mocka Customer Service
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
