Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Lorien Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/lorien | Feefo

Zobrazení všech 1,013 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 03/03/2018

Not the best agency to work with

Lack of communication . Took over 2 months to get my first payment of my contract .

Rekha

Lorien

7 years ago

Thank you for your review – we value your feedback. We apologise for your experience regarding communication, and are sorry that you are less than happy with our service.

We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue.

You can expect a call soon from Matthew Lochead to discuss your recent experience in more detail, in order to ensure this doesn’t happen again.

Kind regards,

Marketing team – Lorien

Prohlédnout si celou recenzi zákazníka

Monik Mehta

7 years ago

Datum nákupu: 01/04/2018

Co říká Monik Mehta o Lorien:

Great help and support. Always listen and ready to support.

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 01/04/2018

Any company can always do better. Pay their invoices sooner as an example.

Rekha

Lorien

6 years ago

Thank you for your review. We apologise for your experience regarding our InTime portal, and are sorry that you are less than happy with our service.

We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue. We will be escalating your valuable feedback to our back office team, so we can determine a solution moving forward in order to ensure this doesn’t happen again.

Once again, we thank you for taking the time out to tell us what you thought, and hope to work with you again soon.

Kind regards,

Marketing team – Lorien

Prohlédnout si celou recenzi zákazníka

Luke Rush

7 years ago

Datum nákupu: 30/04/2018

Co říká Luke Rush o Lorien:

It would be nice if they would respond to queries quicker/at all without having to be chased.

Rekha

Lorien

7 years ago

Hi Luke, thank you for your review – we value your feedback. We apologise for your experience regarding communication, and are sorry that you are less than happy with our service.

We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue. You can expect a call soon from regional director Darren Topping to discuss your recent experience in more detail, in order to ensure this doesn’t happen again.

Kind regards,

Marketing team – Lorien

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 30/09/2017

Impersonal emails, fines for late timesheet submission reflect that you don't consider contractors as your customers.

Rekha

Lorien

7 years ago

Thank you for your review. We apologise for your recent experience regarding our InTime portal, and are sorry that you are less than happy with our service. We take pride in delivering high quality, market-leading recruitment services. So, we’d like to take the steps to resolve the issue.

We will be escalating your valuable feedback to our back office team, so we can determine a solution moving forward in order to ensure this doesn’t happen again.

Once again, we thank you for taking the time out to tell us what you thought, and hope to work with you again soon.

Kind regards,

Marketing team – Lorien

Prohlédnout si celou recenzi zákazníka

Kirtivardhan Sirasala

London

7 years ago

Datum nákupu: 07/10/2017

Co říká Kirtivardhan Sirasala o Lorien:

Contract Hire

Very professionally agency who assess the candidate and provide full background of the role that is being discussed with the candidate with complete transparency.

Prohlédnout si celou recenzi zákazníka

Philip Taylor

7 years ago

Datum nákupu: 01/04/2018

Co říká Philip Taylor o Lorien:

By dealing with enquiries promptly rather than promising to call back and not doing so. I believe I have a new Account Manager, some contact would be nice.

Rekha

Lorien

7 years ago

Hi Phillip, thank you for your review – we value your feedback. We apologise for your experience regarding communication, and are sorry that you are less than happy with our service.

Kind regards,

Marketing team – Lorien

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 18/12/2017

Avoid

Do the basics correctly

Rekha

Lorien

7 years ago

Thank you for sharing your review – we apologise for the experience you’ve had, and are sorry for the inconvenience caused to you.

We take all feedback seriously – so with this in mind, we will look into how we can improve our processes.

In the meantime, if you have any questions or other concerns, please email us via info@lorien.co.uk.

Kind regards,

Marketing team – Lorien

Prohlédnout si celou recenzi zákazníka

Wali Jafri

7 years ago

Datum nákupu: 24/03/2018

Co říká Wali Jafri o Lorien:

Good service

Prohlédnout si celou recenzi zákazníka

Babar Shah

7 years ago

Datum nákupu: 02/12/2017

Co říká Babar Shah o Lorien:

I just love them.

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O Lorien

Driven by both clients and candidates, with locations over Europe and the US, we pride ourselves on offering an innovative service for all sectors, sizes, and needs. Through our network of specialists, we combine deep tech sector expertise with the scope, depth, and breadth of large-scale talent solutions, giving our clients the confidence and the agility to compete in the digital age.

Přečíst vše

020 3912 7075

Mulberry House, Parkland Square, 750 Capability Green, Luton, Bedfordshire, LU1 3LU, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

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Další informace o společnosti Feefo

Recenze společnosti Lorien

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?