Yes I would recommend them again. Order dealt with very promptly, reasonably priced and lovely to receive. It was bought for someone in hospital who needed the comfort of a pet animal, or the next...
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Recenze produktu
Datum nákupu: 22/08/2019
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JC
Jeanette Cicirello
6 years ago
Co říká Jeanette Cicirello o Live Better With Dementia:
Maybe try replying to emails sent to you !!!!!!!!!!!!!!!!!!!!!!!!
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback! We weren't able to locate any emails from your email address on your order. So please ensure in the future to email us on theteam@livebetterwith.com, and our team will get back to you as soon as possible.
The product is great. However, the customer service could have been better. Initially my mother in law tried to order the product over the phone but when she told them that she does not have an email...
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Katherine
Live Better With Dementia
6 years ago
Thank you for your recent feedback. We are sorry for any disappointment caused. Unfortunately a lot of websites do now require an email to allow an order to be placed. Websites need users to have valid email address to prevent spamming of account creation etc..., as well as allowing the company to communicate to you in relation to your purchase. But we do realise that a % of our customers don't always have one, and we will review an alternative option for the future. In relation to VAT Relief, we are so sorry this wasn't clear. We will also pass on the feedback for our Web Team to review.
Best Wishes, The Team @ Live Better With
Recenze produktu
Katherine
Live Better With Dementia
6 years ago
We are glad to hear it! If you need any help in the future please do not hesitate to contact us.
Items well described in catalogue and arrived well packaged but carer would need to set the clock up as too many stages for someone with cognitive impairment.
Excellent fast service. Product I bought works perfect.
I would recommend to all
Katherine
Live Better With Dementia
6 years ago
Thanks so much for your recent feedback. We are delighted to hear you are happy with your purchase. If you have any enquiries in the future please do not hesitate to contact us.
Datum nákupu: 20/01/2019
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VC
Verified Customer
6 years ago
Co říká Verified Customer o Live Better With Dementia:
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.