A bit of confusion over availability even though their web site stated that the item was in stock. However, the item was delivered in time for Christmas and before the delayed delivery date stated.
Kept fully informed, instant order acknowledgment followed by despatch notice and approximate delivery date. Arrived on time. Item exactly as described.
Recenze produktu
Datum nákupu: 08/12/2019
0
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Důvěryhodný zákazník
6 years ago
Still haven’t received product
Katherine
Live Better With Dementia
6 years ago
Thanks for your review. I am sorry to hear that you had delays in receiving your order. Please be assured this will be investigated internally. If you need any help in the future please contact our team directly. We are here to help.
Recenze produktu
Katherine
Live Better With Dementia
6 years ago
Thanks for your review. I am sorry to hear that you had delays in receiving your order. Please be assured this will be investigated internally. If you need any help in the future please contact our team directly. We are here to help.
Datum nákupu: 02/12/2019
0
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Důvěryhodný zákazník
6 years ago
Excellent service - fast and professional and lots of lovely ideas and choices .
Disappointing. Not at all how the video or description described it. The cat itself feels very hard, no softness anywhere apart from round the face. Very mechanical sounding every time it moves. And...
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Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We are so sorry for the disappointment caused by your purchase! We never noticed the sound being a haunting Meow, but we will certainly pass the feedback on to our manufacturers. These types of products either work extremely well for someone living with dementia, or sometimes it doesn't work at all. We do have a free 30 day returns policy so if you ever find products you buy from us are not quite the right fit. Please do not hesitate to return to us for a refund, or replacement to something different.
Recenze produktu
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We are so sorry for the disappointment caused by your purchase! We never noticed the sound being a haunting Meow, but we will certainly pass the feedback on to our manufacturers. These types of products either work extremely well for someone living with dementia, or sometimes it doesnt work at all. We do have a free 30 day returns policy so if you ever find products you buy from us are not quite the right fit. Please do not hesitate to return to us for a refund, or replacement to something different.
Thanks for your review! We are pleased to say this has now arrived with you today. We are so sorry for any delay. Please let us know your thoughts on the order now its arrived with you.
Datum nákupu: 06/12/2019
0
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BP
Barbara Pilgrim
Redhill
6 years ago
Co říká Barbara Pilgrim o Live Better With Dementia:
Great ideas for gifts when your loved ones have become very difficult to buy for. My sister and I had been trying to find gifts that will help our 94 year-old father who has Alzheimers. The 2-in1...
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Recenze produktu
Datum nákupu: 30/11/2019
0
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CW
Christine Whitren
6 years ago
Co říká Christine Whitren o Live Better With Dementia:
the parcel arrived very promptly and the pusy cat is very realistic and a great comfort to me as I recently lost my cat.
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.