Thank you for your review. We are so sorry for the delay in receiving your order. We are pleased to see that our team have been keeping you up to date, and it is expected for this to arrive with you very soon. We are sorry again for the delay.
Datum nákupu: 05/12/2019
1
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LM
Lynda Manning
6 years ago
Co říká Lynda Manning o Live Better With Dementia:
Very poor service. I was sent an email on 5th December informing me the parcel had been dispatched express. The following day Hermes text to say the delivery would take place that day. We waited in...
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Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We are so sorry for any disappointment caused. Our team tried to call you Friday and as they couldn't get through left you an email with the details, this email also mentioned we are investigating this with the courier for you. We are glad to hear this did finally arrived. Unfortunately at this time of year it has been known for our couriers to have internal delays. So please accept our sincere apologies that you were affected.
Datum nákupu: 05/12/2019
0
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Důvěryhodný zákazník
6 years ago
Service is very efficient in every way , arrived quickly and packaged well.
The availability of products need to be maintained on the ordering page. We ordered expecting reasonable delivery only to be informed of lack of stock and then delays in the availability some time...
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Katherine
Live Better With Dementia
6 years ago
Thanks for your recent feedback. We are so sorry for the disappointment caused and that you had to cancel your order as it wouldn't arrive in time. We are doing everything we can to ensure our stock is accurate and that all our customers receive goods in a timely manner. However in any event we cant we hope to be able to update our customers ASAP and offer some solution. If you need anything in the future please do not hesitate to contact us.
Can't review the product because I don't have it! My parcel was supposed to be delivered last week and then I got a message the delivery was cancelled. The next day i was told the parcel was...
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Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We are so sorry there have been problems with the courier and they haven't delivered this to you yet. If you are still having problems please get in touch with our team right away and we will be more than happy to investigate this for you.
Prompt and efficient service. Accurate description of product.
Recenze produktu
Datum nákupu: 03/12/2019
0
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JA
Johan Aikman
Edinburgh
6 years ago
Co říká Johan Aikman o Live Better With Dementia:
Goods supplied as expected. The chosen courier leaves a lot to be desired. Based on that it puts me off considering future purchases.
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We are so sorry if the courier did not offer you the service expected. Please be assured this will be internally investigated. If you need anything in the future please do not hesitate to contact us.
Recenze produktu
Katherine
Live Better With Dementia
6 years ago
We hope it does help relax your mother! These are extremely popular for just this reason and can be a helpful soothing aid. If you have any questions about this product please do not hesitate to get in touch.
Datum nákupu: 08/12/2019
0
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AN
Anita
Santa Cruz Ca
6 years ago
Co říká Anita o Live Better With Dementia:
Great product, fast delivery, and simple transaction
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.